Reviews about exchanger Changelly

changelly.com

Reviews 3357

Reviews collected from BestChange and Trustpilot.

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Saeid Khorasaniy
Trustpilot
I had a problem with my exchange and support quickly handle the issue and solve my problem. Thank you so much Changelly..
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EB
Trustpilot
Fast and nice support - didnt have any problems. Can recommend it without any doubt.
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Chris W
Trustpilot
Very happy with Changelly. It has a great interface, is straightforward and most importantly the exchange fees are about the lowest you can find anywhere. Highly recommended.Edit: I've since gone to ChangeNow.io - b/c if they ask you for KYC requirements, unlike Changelly, you can just ask for your coins back. With Changelly you will still have to go through KYC to get them back. But I will leave my review at 5 stars, b/c the handful number of experiences I had w/ Changelly were all as expected.
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Анатолий
Trustpilot
N/A
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SURRENDRA MARAJ
Trustpilot
I've been trying with these people for some time now, no feedback from anyone, no specific reason why my purchase is not getting through.Customer service is obviously not their number 1 priority.
M
Mark Metzger
Trustpilot
Had a problem with exchange lost funds due to not putting in destination tag at Changelly support I told them my problem gave all info needed to them they past it to upper level and they fix the problem very happy lost a little profit but all is good.
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JB
Trustpilot
This Exchange is legit. First transaction I did the minimum because I was new to the exchange. I'm now 6 transactions in and thousands of dollars worth of crypto successfully converted.
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Roger
Trustpilot
Fantastic service by the team at Changelly. I had a problem with one of my transactions and they have made sure they respond promptly and accurately.Im really impressed.
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María del Pilar Hernandez
Trustpilot
Good Morning:I wanted to exchange some pax through this great service, but something got wrong. I opened a ticket and they helped me imediately. Customer service is very kind and efficient. They told me my refund will be ready up to 20 business days and It came in no more than 10 days. I fully recommend this Changelly. They honest, nice and very helpful. Thank You!
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TRIX GRANT ANILAO INCIONG
Trustpilot
Quick response from service team. Good communication and very helpful
FAQ

How to check the cryptocurrency exchanger «Changelly» before starting work

Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.

Rating and reviews for the crypto exchanger «Changelly»

The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.

What should I do if I have problems during the exchange on the site «Changelly»?

If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.