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Reviews about exchanger ChangeNow

changenow.app.link
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Reviews 1405

Reviews collected from BestChange and Trustpilot.

M
Mahdi lak
Trustpilot
Today I converted 0.011 Ethereum to 145 Tron. I sent Ethereum. But after several hours of support, he asks me for KYC. They know that I am from Iran. They know I can't do KYC. I always convert Ethereum on this site. But this time he is asking me for KYC. They should have raised this issue before ordering. This is like stealing. wait friends Wait and see if they will pay me or not!
V
viktor pucha
Trustpilot
Perfect sehr gut
M
M Wesley Donaldson
Trustpilot
I accidentally sent .020705 instead of .02075 of Bch. They resolved and completed very quickly!
R
Raiden Drey
Trustpilot
The deposit confirmation was too fast and the fees were cheap for an eth transaction. Overall, took less than 2 minutes to crown it's efficacy. Highly recommend.
V
vahid z
Trustpilot
The best exchange
Г
Георги Владимиров
Trustpilot
Glory to God in the highest. Peace on Earth, goodwill among men... I was happy to discover that somewhere there are people who are humane, patient and true.You can trust their professionalism and integrity.You can breathe easy and hope...These are the support people of this app!May God protect you.Amen.)
N
Nico
Trustpilot
I could not find my transaction history and the support staff was amazing to help me find it so I can keep for my tax records
A
andre
Trustpilot
N/A
A
Attomm
Trustpilot
N/A
Z
ZDLiu
Trustpilot
It has now been over seven months and an additional week since my unresolved transaction with ChangeNOW. Despite their claims of reviewing my case under AML regulations, there has been zero progress or meaningful communication. This has become a pattern of stalling and avoidance that raises serious questions about their practices.The BTC I tried to transfer was legitimate salary from my previous employer, which the company has confirmed as completely lawful. Despite providing all the required documentation, including proof of the source of funds, ChangeNOW continues to withhold my money. This delay has caused unnecessary stress and financial inconvenience.Seven months without resolution is far beyond reasonable. At this point, it feels like ChangeNOW is using regulatory excuses to avoid refunding my $1,000 USD. The rise in Bitcoin’s value to $1,500 USD only compounds my frustration, as I am not asking for profit—just the return of my original funds.To anyone considering using ChangeNOW, I urge you to think carefully. My experience has shown a shocking lack of professionalism, communication, and accountability. A trustworthy platform would have resolved such a straightforward case months ago.ChangeNOW: Please stop delaying. Either refund my money immediately or provide a clear and definitive timeline for resolution. Your lack of transparency is unacceptable.
FAQ

How to check the cryptocurrency exchanger «ChangeNow» before starting work

Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «ChangeNow». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «ChangeNow» through the specified contact information or using the online widget on the website.

Rating and reviews for the crypto exchanger «ChangeNow»

The rating of the exchanger «ChangeNow» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.

What should I do if I have problems during the exchange on the site «ChangeNow»?

If you have problems during the exchange on the site «ChangeNow», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.