Reviews about exchanger Changelly

changelly.com

Reviews 3357

Reviews collected from BestChange and Trustpilot.

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Drew Asmus
Trustpilot
Radek was my support person helping me with a failed exchange. They were persistent to fix the issue and within 5min they had started the exchange and if it were to not work they’d get me a full refund of the coins that I was exchanging. Amazing and quick service appreciate the teams help today!
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Craig Beck
Trustpilot
I attempted to swap 1 BTC to XRP. After 24 hours and 27 bitcoin confirmations, the swap still had not been done. Another day later, and I still have neither my BTC or XRP. I was told this would be dealt with the same day. Considering legal action against this bad practice company.
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Heath Jones
Trustpilot
Changelly is awesome.. The rates are dirt cheap. Usually you have to pay like 5-10 bucks minimum for a swap. They only charged me like, maybe 80 cents. It was a small swap, like 35 bucks. The TX failed due to my fault, support responded immediately and fixed it and everything is good.. This is the way to go for swaps, hands down.
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irongoldman
Trustpilot
As always, excellent service, fast and effective. It is the 3rd time that I use the service and I really love it.
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P. Mani Vannan
Trustpilot
Creates a welcoming atmosphere with its quick and rapid response. Excellent service .
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Anon
Trustpilot
N/A
B
Ben Thurmond
Trustpilot
If you are in the game - Changelly is your safe bet! If Coinbase or Bitrue don't carry the coin I want - I use Changelly! I actually use it before BitrueThe CS department is ahead of the game - love the "previous chat" option!Welcome to how Exchanges should be done! 10 stars from me!
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Auction Cheer
Trustpilot
I have made 3 transaction over the past 3 months and the first 2 were made with the assistance of a colleague. This last transaction I didn't need my hand held and it was quick... about 30-45 seconds. It was not a small amount but it sure wasn't enough to buy a car (yet).
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Sarah Hanna
Trustpilot
Top notch customer services! Responded to a request ticket in less than 2 minutes and created a resolution immediately. Friendly, detailed and fast! I couldn’t have asked for a better response to resolve a concern with a failed transaction.
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customer
Trustpilot
Easy to use and good rates and great service.Most importantly when I made a mistake in my transaction and accidentally sent them a large sum of money they were quick to return it without fuss or complications. It was fantastic service
FAQ

How to check the cryptocurrency exchanger «Changelly» before starting work

Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.

Rating and reviews for the crypto exchanger «Changelly»

The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.

What should I do if I have problems during the exchange on the site «Changelly»?

If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.