Reviews about exchanger Changelly

changelly.com

Reviews 3357

Reviews collected from BestChange and Trustpilot.

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Kristina Weiserová kw
Trustpilot
Good experience, in case of delays or troubles, help is always in the chat.
A
Andrusha Pivo
Trustpilot
super fast. good
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Brandon Brown
Trustpilot
Easy, fast, clear.
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E. G.
Trustpilot
THEY CONFIRMED THAT MY REFUND SHOULD BE SENT WITHIN THIS WEEK.Going to edit this, if not..
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Simon X
Trustpilot
Do not use this service for any funds that have been earned with mining. If you do wave them goodby, they will lock them up and just ask for bank and exchange docs over and over again for evidence as to how you got the coins.Update: locking funds and essentially blackmailing customers under threat of holding the funds while hiding behind a shotgun type AML and KYC policy is not for the protection of ANYONE short of your bottom line. How about you ask for that stuff up front not after you can threaten customers with hostage funds?And train your staff so they actually give informed and coherent answers with all the relevant information in it?No one here is arguing against KYC and AML policy. We are pissed about the way your "company" is going about it.Stop hiding behind "safety purposes" acknowledged that you guys are doing it in a very predatory way and change it. It's not that hard!
A
Azim
Trustpilot
Changelly is operated by the same team by HitBTC, using the same infrastructure. They are utilizing unregistered or offshore entities and also defrauding cryptocurrency users. Negative comments about HitBTC and Changelly can be found on Twitter, highlighting users' experiences with their services. It's imperative to do thorough research before engaging with any exchange platform.I will soon initiate legal action and keep the community updated regarding the progress. I am sure they are involved in fraudulent activities.
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Carl Curtis
Trustpilot
Simple and easy, no hidden fees. I am a mobile user and their app is just as good.
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Arnold Milla
Trustpilot
Super simple, no problems. I am no crypto bro and surprised how easy and fast the service is.
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Phil Williams
Trustpilot
I made an error in sending MATIC and lost almost $5K in coins. Changelly went thru a 2 month process to recover the coins from the receivers' wallet at an absolutely minimal processing fee ($100). Any time I ever get a warning or caution advisory, I'll forego making an xchange. But, It was a valuable lesson learned at no real expense. Thanks, Changelly!!!
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krystyna kluszczyńska
Trustpilot
robie obecnie wszystkie wymiany u państwa oraz aktywnie polecam państwa znajomym jestem bardzo małym inwestorem dla państwa ale zawsze wiem ze moge liczyć na pa ństwa profesjonalną pomoc i rzetelną informacje wszysto odbywa sie szybko i jestem pewna ze powierzone środki panstwo na skazany ares przekarzecie dla mnie uczciwośc jest bardzo wazna dziekujei pozdrawiam
FAQ

How to check the cryptocurrency exchanger «Changelly» before starting work

Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.

Rating and reviews for the crypto exchanger «Changelly»

The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.

What should I do if I have problems during the exchange on the site «Changelly»?

If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.