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Tu Le
I transferred to the wrong network address and received a refund, thank team very much
Reviews about exchanger Changelly
changelly.comReviews 3357
Reviews collected from BestChange and Trustpilot.
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Thad Chandler
The rates to swap are the lowest I have seen and the process is simple. I have never had to wait more than 60 seconds for the funds to show up exchanged as promised in my wallet.
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Antonio
N/A
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Ras Baik
Fast - Trustworthy - Lowest fee
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mi o
Changelly makes it a breeze to swap between currencies and networks.
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CryptoGuySeventyTwo
I've done several transactions through Changelly and all have gone extremely smooth.
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Kenny Donios
I love this company. Fast easy swaps, low fees. What's not to like? Thank you Changelly I look forward to more transactions with you.
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Zenful Way
I have found Changelly very good for exchanges through my Trezor....good work, guys. Thanks.
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Lauren Fagan
They are great people to work with. Always transfer My coin and token purchases into My account with a positive experience! Will continue to do business with. 5 stars
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Pete
On 19th of May I made a coin transfer within my wallet to USDT. $761 value at 0.38. Info popped up that Changelly will be used to exchange crypto. (I've checked fees with their own calculator on Changelly website)I've agreed to fees that came at about $40 and proceeded. Transaction took 20 hours and to my surprise I've received $215 in USDT. Hash from both cryptos shows only fraction of the network fee that was deducted.Had to reset my wallet thinking it was an update error. Following reset, transaction info was updated with a summary link that shown:- transfer unit price was reduced to $0.23 - not the exchange I've agreed to!- Transfer fees where 299.7 USDT !!!This is not acceptable by any standards!This transaction left me loosing 71%.In resposnse Changelly wrote:"Thank you for your query.Please kindly note that the network fee of 299.7 USDT20 was deducted from the exchanged amount to cover the network commission for processing the transfer to your wallet. We hope for your understanding! "Despite my effort no more communication from Changelly to resolve.My understanding is that I was scammed.If you deal with Changelly you will loose you money. It is not a trustworthy platform.@ChangellyIf only...you wouldn't have job replying to bad reviews.Ps. Agreed fees where acceptable before the transfer. Read review.
FAQ
How to check the cryptocurrency exchanger «Changelly» before starting work
Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.
Rating and reviews for the crypto exchanger «Changelly»
The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.
What should I do if I have problems during the exchange on the site «Changelly»?
If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.
