Reviews about exchanger Changelly

changelly.com

Reviews 3357

Reviews collected from BestChange and Trustpilot.

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James Kimber
Trustpilot
Fantastic support team! I exchanged a small amount of USDC for XRP using Changelly. When the transaction was halted due to an admin error on my part, the Changelly support team noticed the problem less than an hour after the transaction initiated, emailed me directly to request more information and corrected the issue. The transaction went through in no time after that. Additionally, when I asked how to correct the problem in the future, the Changelly team realized there was a bug in the app, notified the engineers and pushed an update -- again, all within an hour. After the update, the support team once again contacted me directly thanking me for reporting the bug and advised me to update my app to prevent any confusion in the future. Amazing customer service and such an inexpensive way to purchase crypto! Extremely satisfied!
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Renegade Vigilante
Trustpilot
My first transaction. Excellent will be doing more!Straight forward and easy to use!!
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Alexandru Ionica
Trustpilot
Very helpful and patient, even with a very demanding custommer . recommend
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Gregory Norris
Trustpilot
Quick and easy. Worked flawlessly.
S
sebastiano tiralongo
Trustpilot
meravigliosi e grande cortesia ,grazie con assoluto gratitudine
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Aslan
Trustpilot
Not sure whether the fees came from them or from Indiacoin, but got the coins into wallet within 25 mins. Happy with service but fees might be a problems in future.
S
sobhan rezazade
Trustpilot
Everything is good but for some tokens the rates are not close to the real prices and the network fee is highAnd the online support is very goodThank you
H
Hamed Maleki
Trustpilot
It is trust-able to use. on line support is very supportive. Many Thanks to them.
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Steve Eldj
Trustpilot
Changelly calculated the amount of decred I would receive as being 1 GBP = 0.08949953... Their calculation gave me 20.94988473 DCR at that rate... I calculate at the current price approximately £8.95 = 1DCR... I should expect to receive for 1 GBP = 0.1118568 when in fact at the current exchange rate/ price of Decred is actually £8.95...Therefore I should have expected to have received 26.286353 DCR from them ... minus their fees (which they advertise as 0.25% service fee.) of course. I calculate that my £235.00 purchase of DCR from them has cost me £48 ... This cannot be correct...I contacted them on their help page, but found after leaving a detailed complaint/ message about the £48 cost of my transaction...I was logged out and couldn't log back in using my e-mail and password...So I'm leaving this review as a warning to others today.
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Anton Egorov
Trustpilot
The most important thing is the speed of exchange. This service is fast. I recommend to everyone who needs to make an exchange and is too lazy to register on the exchange.
FAQ

How to check the cryptocurrency exchanger «Changelly» before starting work

Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.

Rating and reviews for the crypto exchanger «Changelly»

The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.

What should I do if I have problems during the exchange on the site «Changelly»?

If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.