Reviews about exchanger Changelly

I have been swaping cryptos for around 1 year at Changelly and it usually works fine, but my last experience was not good.The swap took more than 2 hours to complete. I asked help to the support team by nothing concrete happened.At the end of the day, due to the price fluctuations, I ended with much less tokens than I initially expected.They just say they are still checking what happened, and will contact me later...-----------------------------------------------------------Update...The transaction id is: mncbhl8m58wi0zxq

The Guys in support team are marvarous, very professional, fast and friendly when attending clients/customers for supporting. I have been contacting many customer support from different service, you guys are incomperable at all.Thank you very much for your support. Your app and other platform are surely rwxoendable.Thank you once again.

excellent this exchange for its compliance

Kim and David were Incredibly Helpful!! I really appreciate having Efficient & Professional Customer Service as a Resource when I am buying digital assets.

Great service, and any issue I've ever had was always resolved very quickly I've never had a problem with them and their customer service is the best in the business!

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the best exchange i worked with

I used changelly for over than a year and a half it is one of my preferred exchange services that is always available to help me for a quick trade of my cryptocoins. Fast, Reliable, Fees are fair enough for the services they provide and the customer services are always helpful and always ready to assist you. VERY RECOMMENDED.

I messed up by sending 72 ATOM without using the Memo and thought I had lost my tokens for good!I immediately contacted changelly and they began to work on my case. Whenever I would send an email to support they would respond to me in under 3 minutes. My case was eventually sorted out after a few days. I have used other exchanges but these guys are the best. Communication is excellent and they also have 24 hours live chat support!

Long story short, I sent 20 ETH and was supposed to receive $3,400+ USDT, and instead, I only received .34 cents.Changelly acknowledged that the transaction was misconducted, and it could take a week to get the funds back to me. It's been past a week, and they've stopped responding and I still don't have the funds.If you want the full story, I put together an article at changelly (dot) buzzOnly use this service if you are a HIGH RISK, LOW REWARD type of person. You could lose all of your money in a swap.UPDATE: Since they responded to the review, they still haven't reimbursed me yet. I have contacted Hitbtc and MEW Wallet as well, to see if they can help with the matter. I'll update again if I am able to. This is the first review I've ever left on Trust Pilot.UPDATE: 4-20-2020 They finally reimbursed me. I am grateful that I got my money back, but I still didn't feel this was a great experience. I did update my experience from 1 star to 3 star since they did follow through with the reimbursement.