Reviews about exchanger Changelly

changelly.com

Reviews 3357

Reviews collected from BestChange and Trustpilot.

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Tony
Trustpilot
I did a ledger live swap btc to usdc after about 2 hours the funds weren't in my account, i contacted their live support and was told it was down to higher gas fees from eth and would take awhile, i then read some terrible reviews on here and started to get really worried, 4 hrs later the funds arrived complete with correct amount, so it all worked great the support was good and all was as expected, i would recommend but try a small amount 1st.
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Timoty
Trustpilot
I tried out this service with a bit of trepidation today. I need to get rid of a small amount of Cryptocurrency not commonly found on Exchanges but did not want to sign up for another exchange just to get rid of it. I have to say, I was VERY impressed. I was able to get the job done in less than five minutes. No huge sign up process and the fees were very reasonable. I highly recommend. Please keep in mind, depending on the type of coin you are exchanging, the entire process could take from five minutes to an hour or more. That isn't the exchanges fault. That is simply the different blockchains and the different timings for different verifications.
M
Mars
Trustpilot
Did a swap via Ledger. ETH was send but after about 5 hours still no USDT.I contacted Changelly and received the message transactions of ETH all were delayed. After contacting support it was handled within 20 minutes. So support helped me very well, but troubles with sending tokens and no problems in receiving them gives me a unpleasend feeling.
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Suri Juris
Trustpilot
Not too sure what happened here. I have had a Changelly account for some time now. I upgraded to the changelly pro account and not my country isn't serviced. SO now after all the verifications and information provided I need to have a back and forth with support via email? Nah. Not recommended. I'll stay with what I have used.
J
Jimmy Lu
Trustpilot
Great team, thanks.
C
Castiel
Trustpilot
Fast, secure and reliable. Allways a pleasure. :)
J
JLZ RLZ
Trustpilot
N/A
K
Kenan
Trustpilot
I had an exchange fail and thought I’d lost $100 in crypto. Connected to chat and was instantly connected with a professional, chill, helpful agent who corrected the mistake and got my crypto to the destination wallet. Their customer support is straight gas
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Selina
Trustpilot
Very efficient and cost effective service.....coins received in record time!!. This will now be my 'go to' for swops....thanks Changelly
M
Mohcine Yassifi
Trustpilot
N/A
FAQ

How to check the cryptocurrency exchanger «Changelly» before starting work

Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.

Rating and reviews for the crypto exchanger «Changelly»

The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.

What should I do if I have problems during the exchange on the site «Changelly»?

If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.