Reviews about exchanger Changelly

Using my Coinomi wallet, I transferred 492 XEM to BTC using Changelly.. A little while later my £137 had suddenly been reduced to £108, they'd charged me a massive 21%!! I chatted to a representative at Changelly who told me it's the same fee for a £137 transaction as it would be for a £1037 one! They don't use a %, but rather a set fee which is ridiculous, don't believe their talk of low fees, it's a total lie. This wasn't explained during the transaction, if it was I would have cancelled.Transaction ID: lv7jflzz30gb9umw

Customer support received was amazing, fast and helped clarify the issue with my transaction. Changelly is a great service and I definitely would recommend it’s services to others. Also the customer support team is 24/7 always there and prepared to help us out!!

Hello Changelly is directly related to bitexchanger.live? Or is it just an exchanger, just a scam between exchangesI know that you cannot exchange your bitcoin through bitexchanger.live, but that with Changelly you can safely exchange cryptocurrency through them?

Absolutely great customer service. Was a little bit iffy on exchange and running into problems. Unfortunately problems arose when I didn't meet minimal transaction because of market fluctuation and it did not complete. Fortunately they have great customer service and they were able to resolve the situation in minutes. Highly recommend exchange.

Chat resolved my issue (my fault) within minutes. Excellent.

Over 2 months ago I made a trade using Changelly which was never processed correctly. In the meantime I have been told over 10 times I need to be patient and I will get a refund...but no refund has been received nor an insight when I will receive it.After this post 2 days ago initially Changelly denied having transacted with me. I sent to proof to Trustpilot of the transaction and today I have received my refund from Changelly. Not sure whether this is a coincidence, but happy to have my refund. I did miss out to the DOGE coin rise due to this issue and it took too long to get solved, but being honest posting that my money was returned.

These guys have the best support I’ve experienced in a long time thru the chat function in their app. Amazingly quick and accurate responses. Wow!

I had a transfer confirmed for days on blockchain, but didn't come. Reached out to support via chat. Transfer completed in less than 5 minutes. Outstanding support!!

Thank you again Marceline!I've used this service a few times now for more hard to find crypto and have been nothing but impressed.

I am cleaning up old accounts and consolidating coins when I found a coin that few exchanges carry. I was able to retrieve the coin into a wallet, but then what? I discovered Changelly that serviced this coiin. I exchanged the coin and sent it to my main wallet. It was so quick and easy. When I was a little nervous, I chatted with the representative. Very helpful and nice. Awesome experience.