Reviews about exchanger Changelly

changelly.com

Reviews 3357

Reviews collected from BestChange and Trustpilot.

V
Van Hung Ngo
Trustpilot
Bonjour, Je vous conseille fortement d'éviter tout ce qui est relié avec cette compagnie et ses platformes de transaction avec de la crypto. Hier soir, j'ai faites l'erreur d'utiliser l'application SWAP de mon ledger qui utilise la platforme Changelly. Ma transaction était d'environ 3000$ et je n'ai que reçu en retour que 2000$ de ETH. Donc, 1000$ de frais pour une seule transaction. Est-ce que c'est normal que vous voler vos clients de cette façon ou c'est une erreur avec votre code de transaction. J'ai parlé avec votre support et même eux ils étaient surpris du frais de transfert. Je vous demande svp de regarder ce dossier et me revenir avec une solution : 9jor9e8pg7ubkl34J'espère sincèrement que vous pouviez régler le problème comme mentionne par votre support et qu’ils m’ont confirmé que je ne suis pas le seul à se plainte de vos frais de transaction exécrable et à respecter vos clients.Merci!
C
chris Nachos
Trustpilot
Thanks Changelly! Hard to find a platform I can buy crypto while living abroad. I must've tried about 20 sites, only this one worked.
C
Customer
Trustpilot
First time in crypto world. I wanted dogecoin, bought some btc and exchanged on Chantelly. Transaction took about 10 minutes, exchange took about 5, depositing into my local Dogecoin wallet took about 9 hours. Very happy with my experience. A+
V
Vlad
Trustpilot
Great exchange service, used it several times without any problem!
P
Philipp
Trustpilot
fast and friendly support, were able to solve my problem immediately
R
RK
Trustpilot
Best customer service ever. Great fast response.
T
Todd G.
Trustpilot
I am new to crypto and have used a different swap service previously. First time using Changelly I messed up by putting an incorrect memo in the transaction which caused an error and made my transaction fail. I thought I was out the money. I contacted live help, they responded instantly, fixed the problem and I received my funds minutes later. Reasonable transaction fee, wide range of coins/tokens and very fast transaction. Happy with the service and will use them again in the future.
J
j w
Trustpilot
one of the only sites where the support was super quick... chat came on instantly....
T
Tabby Kaan
Trustpilot
Excellent service, got all the crypto I purchased. Quick fast efficient. No problem, highly recommended
R
Ron Poletti
Trustpilot
Completed an exchange from BTC to DOT. I had some questions about the transaction. I had instant help from the Changelly agent by using their IM chat window. It was fantastic to get some advice about my transaction in real time!
FAQ

How to check the cryptocurrency exchanger «Changelly» before starting work

Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.

Rating and reviews for the crypto exchanger «Changelly»

The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.

What should I do if I have problems during the exchange on the site «Changelly»?

If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.