Reviews about exchanger Changelly

changelly.com

Reviews 3357

Reviews collected from BestChange and Trustpilot.

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Mr. INTP
Trustpilot
I have been trading cryptos since 2014 and I must say that Changelly is the most reliable platform out there. They are very fast in their response time and super helpful in resolving errors and stuck transactions. They have saved my bacon a few times and their representative are very knowledgeable and professional. They are simply the best and their swap rates are reasonable..
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Alyx Johnson
Trustpilot
Changelley is great!! 5+ Stars! This was so easy, painless, and quick to use! I always have problems finding and keeping exchanges and wallets that are ACTUALLY easy to use (not just saying they are easy!!), and also that don’t take a huge amount of time for you to get what you need done. I appreciate them so much!
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Sergejs Grinfelds
Trustpilot
Awful platform that’s refusing to give my crypto despite me sending them the bank statements and invoices. Definite data protection breaches when it comes to data and a dirty operation
S
S Joslan
Trustpilot
N/A
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Rokhed
Trustpilot
I recently used Changelly through the Tangem Wallet to swap Render (RNDR) tokens for USDC. While my RNDR tokens were sent, I never received the USDC I was supposed to get. After contacting their support team, I was asked to provide KYC documents, which I did, but they still refuse to refund my tokens.It seems this is a common issue, as many others have reported similar problems online. I am extremely frustrated with the lack of resolution and transparency, and I advise caution when using this platform.
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จรรยาภรณ์ ไชยเพ็ง
Trustpilot
ใช้งานยค่อนข้างง่ายไม่สับซ้อนแอปมีความรวดเร็วเข้าใจมากพอสมควร
A
Andycode96
Trustpilot
Everything works quickly and smoothly. I accidentally sent the wrong currency but got my currency back in 10 days after contacting support.
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CheeWee Chua
Trustpilot
Transferred about US$52 worth of tokens, and they placed the transaction on hold despite submitting and passing identity verification.It's been 2 weeks, and transaction is still on hold.
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Angela mayra Oliveira
Trustpilot
É uma plataforma intuitiva, não tem complicações para usar suas ferramentas, isso é muito importante para que possamos desenvolver na plataforma.
C
Creative Bear
Trustpilot
Absolute scammers. I converted my bitcoin into ethereum and now the AML/compliance team is refusing to send me my crypto as apparently invoices, copies of transactions, my passport and identity verification and my bank statements lack in proof. DO NOT USE THEM. THEY WILL MAKE YOUR LIFE VERY VERY DIFFICULT AND YOU MAY NOT GET YOUR MONEY.
FAQ

How to check the cryptocurrency exchanger «Changelly» before starting work

Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.

Rating and reviews for the crypto exchanger «Changelly»

The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.

What should I do if I have problems during the exchange on the site «Changelly»?

If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.