Reviews about exchanger Changelly

changelly.com

Reviews 3357

Reviews collected from BestChange and Trustpilot.

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Randy Anderson
Trustpilot
I'm glad I was using Changelly when I sent nearly $50,000 to the wrong address. I experienced some anxious moments (to say the least) but my dread was alleviated by Changelly's prompt and professional customer service. They told me it could take four weeks to return my wayward investment, but they did it in one!
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Petar
Trustpilot
I chose the fixed rate because the notification said it could take up to 18 hours to complete the transaction for BitcoinSV. The Exchange rate got fixed as the first chain confirmation came in. The transaction took 17 hours to complete, knowing that BItcoinSV hat a 51% attack a few months ago and Changelly needs that much confirmations out of security reasons. To my surprise I got the locked Atom amount transferred to my wallet. I was sceptical after reading the comments in the app store, but for me it was a smooth experience.
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Paul
Trustpilot
I have called on support twice this week and have had both problems resolved within minutes. I wish all exchanges were as customer oriented as Changelly!
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Daryl Robinson
Trustpilot
I messed up and left off a payment ID for ETN exchange, changelly had the coins within 7 days, I decided against their trade as the value had changed so much, so I opted for a refund which took 3-4 days. I then submitted an exchange with payment ID and had the swap within 1 hour :)
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Rupert Clausen
Trustpilot
Fast customer service. They got me out of a hole partially of my own making. (lack of practical information from receiving wallet on how to make a deposit). Thank you Changelly team
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Алина Ахметвалеева
Trustpilot
I'm a crypto newbie and Changelly is my first exchanger. I really enjoy using it. everything is understandable and seems to be transparent. I tried some other ones, but still sticking to this after two attempts!Defenetely reccomend for the new people in cryptocurrenceis
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Emma
Trustpilot
I would definitely recommend using Changelly escpetially to those who love swapping small amounts, the fees are nice the speed is amazing and overall the platform is pretty nice!! Major thanks to the developers of the app
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Denis Orlov
Trustpilot
Нашел обменник на бестчендже, сначала думал, что просто очередной сервис, но после того как пару раз использовал - понял, что очень хорошая штука. Очень быстрые транзы, хороший выбор монет, да и в целом оч удобный сервис. Всем рекомендую, крч! ПС. Главное смотрите внимательно на все, что они пишут и все будет шик
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CFB H
Trustpilot
They are the best! Customer service representative was very fast in replying to my query. Keep up the good work Changelly team!
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Jamie Clark
Trustpilot
Awesome, Thanks
FAQ

How to check the cryptocurrency exchanger «Changelly» before starting work

Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.

Rating and reviews for the crypto exchanger «Changelly»

The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.

What should I do if I have problems during the exchange on the site «Changelly»?

If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.