Reviews about exchanger Changelly

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Transaction: kkwyhb2ncqsai5gxUnfortunately, I felt into the same trap. Wanted to capitalyze on the XRP price movement, so decided to swap XRP for ETH on Base. The transaction got marked as suspicious. Not a big deal you would say, just provide the information they ask you and everythong will be good. That was 2 weeks ago. I provided KYC, proof of the source for XRP (its all on the blockchain anyway?), and since then, on all my questions i get: Dear Customer,We appreciate your continued patience as we diligently review the information provided. Our team is committed to ensuring that we deliver the most accurate and reliable feedback possible. Please be assured that we are prioritizing this matter and will keep you informed of any updates or developments as soon as they become available. Your understanding and cooperation during this time are greatly appreciated. Thank you once again for your patience.AML Compliance Department,Changelly.comNo real answers on questions (what is the expected timeframe, WHY is my transaction marked as suspicious?, etc). I am also curious if there actually is someone out there where the transaction was processed after being marked as suspicious.Nothing else I can do than trust that the compliance department of changelly releases my transaction whenever they are ready. If that ever will be the case, I will upgrade the review to 4 stars as in the past I have used them without problems. After several weeks, the XRP was refunded, so I updated the review. Although my XRP was refunded, I did not get any explanation, only a statement that my XRP address was on their blacklist from now on.

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Wants morr ivestetste actieve around Ruilen/Chang opinions en ; more att buzzy on around

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Terrible experience. My legitimate funds have been held by Changelly over a month without any updates. I have reported my case to authorities and a law firm to help with the case.

For the past few days they have been bombarding our website "Contact Us" address with unsolicited messages that are clogging up our email system and causing unnecessary work for staff. We are a small charity and don't know how to stop the contact without stopping genuine visitor enquiries reaching us!

Good quick service and support.

Avoid at all cost!Their 0,5% transaction fee somehow increased 216 euro on a 1616 euro Ethereum/Gala swap via Ledger. Cs agent first denied that it was such an amount deducted,then I sent her a screenshot and miraculously she found it as well.Then I was told it wasn't them and have to check it with Ledger. I've done it with Ledger CS and turned out the fee was on Changelly side. Check them on Reddit forums and avoid them at all cost!