Reviews about exchanger Changelly

changelly.com

Reviews 3357

Reviews collected from BestChange and Trustpilot.

M
Manish Umarwadia
Trustpilot
N/A
S
SCAM_Changelly
Trustpilot
I submitted all the information through kyc, but they still frozen my funds, which is a scam site. Lied to me for $5,000I have reported it to the Hong Kong Police under my real name I have submitted all my information and you cannot use kyc as an excuse to steal funds.If the Hong Kong police you are do nothing, I will appeal to the court.
T
Trex Tecknology
Trustpilot
Literally the best service to ever exist, I have saved hundreds of dollars using this service and I really like it.
F
Flag Holder
Trustpilot
Have used the service multiple times. Great success. Quick speed and coins want.
A
Andrew B
Trustpilot
Had an issue with a swap, but Eva from support handled it manually super quickly like a champ. Give her a raise.
R
Richard
Trustpilot
Been using Changelly successfully, but today I ran into an issue when exchanging from a third-party site. Contacted Customer Service and was astounded when I got a reply in less than 1 minute. A dozen emails later the issue (not Changelly's fault) was resolved. At a time when 99% of customer service sucks, these folks rock. Highly recommend.
J
Jose
Trustpilot
N/A
M
Mesate
Trustpilot
На кошельке EXODUS были у меня ltc, решил обменять на xrp. Кошелек для обмена использовал сторонний сервис Changelly, который получив мои деньги заморозил обмен. На требование возврата денег обратно на кошелек отказал, сославшись на процедуру KYC. После того как я прошел успешно верификацию данных, завершить мой обмен или вернуть средства не захотели. Такое ощущение, что захотели деньги забрать себе или пустить их в оборот, заморозив их. Потребовали доказать от куда у меня litecoin, после подтверждения о выводе средств, начали искать за что зацепиться и не отдавать деньги. В истории кошелька xrp, на который я совершал обмен, нашли операцию за 2019 год!!! , и потребовали чтобы я доказывал и ее происхождение. Только благодаря тому, что у меня на електронной почте сохранилась квитанция обмена за 2019 год, удалось доказать или Changelly просто не нашли за что еще зацепится, деньги мне провели. Обменник, на мое мнение, ищет все возможные варианты присвоить деньги от обмена себе, ссылаясь на KYC (другие обменники даже соблюдая эту процедуру не доставляют столько не удобств и риска)
N
Nathan L
Trustpilot
Great experience
A
Amin Kamalzadeh
Trustpilot
I exchanged 2 BSV coins with Solana (SOL), and it gave me the estimate of 1.29549 SOL at first.It took more than 16 hours to exchange, and it ended up giving me 1.2123437 SOL. This is 6.8% less than what it gave first. 6.8% worse rate is not an acceptable margin in trade, considering the original rate already has about 2-3% fee.meaning that if you use CHANGLY, you are likely to pay about 9-10% in fees, which is A LOT.
FAQ

How to check the cryptocurrency exchanger «Changelly» before starting work

Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.

Rating and reviews for the crypto exchanger «Changelly»

The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.

What should I do if I have problems during the exchange on the site «Changelly»?

If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.