Reviews about exchanger Changelly

changelly.com

Reviews 3357

Reviews collected from BestChange and Trustpilot.

C
Camille Lou Sayre
Trustpilot
good recommeded
H
Hamza Mustafa
Trustpilot
Changelly provides an excellent platform for quick and seamless cryptocurrency exchanges. The user-friendly interface and reliable service make it my go-to-choice for hassle-free transactions.
F
Fabian Krämer
Trustpilot
N/A
J
Johnny Drlaca
Trustpilot
I wish all support staff, at other companies, were as amazing as those Rockstars they have employed at Changelly, what a team of professionals and the leadership they must have because they fixed my error, that I caused myself, bridging with such ease and quickness where I delayed the fix by not looking for their email because I underestimated their response time to which at 9 AM on a holiday (New Year's) I responded and not expecting a resolution today at all, within 2 minutes my coins were in my wallet waiting for me and just made my day, that's support I'm not used to but will gladly accept it lol, what a excellent experience and outcome and on a holiday. I recommend Changelly and will be conducting future transactions through their platform as much as possible since I can really trust that when I make a crucial mistake that put my funds at risk, I now know that Changelly Support Staff don't play around, they are Rockstars and show their professionalism and are knowledgeable and will work on a holiday to resolve an issue, I can go on and on about this A+, easy 5 stars experience I had today, but will end by saying "WOW, I am so impressed by their team and the support I was shown, so thank you so much all involved @Changelly, and thank you if you read this and I hope this read helps guide your decision to conduct your business with this company because I know they get my business and trust from this point on which I feel in the crypto world is key. Thanks
M
Ma
Trustpilot
I exchanged 109k from usdt to ETH on my ledger I saw changelly as the provider and continued. After a few hours I didn’t receive my ETH and started to get worried. They placed my transaction on hold. After being aboard I didn’t have any way to submit any docs so I waited and they listed everything they needed from me. I gathered everything in the space of 7 days. I submitted a detailed report of all my transactions and sources of income. I’ve been told my case is on an active investigation. I asked a few questions about a lot of people not receiving there funds they blatantly disregarded it. I’m at peace with the fact I’ve most likely been scammed. Please do not use this service. I will be taking legal action. And ledger is completely responsible for the partnership with these scammers.
R
Rudolphe Bernard
Trustpilot
tres biena vous
A
AIT BAKOUCH ABDERRAHIM
Trustpilot
N/A
A
Aaron
Trustpilot
Changelly are withholding $20,000 from me. I did a swap through their platform. They are holding the funds. They asked for kyc which I have fully completed including providing images of my drivers licence along with selfies and videos of me. I explained how the funds were obtained. And answered every single question they had. They are still holding the funds and refusing the give back. At this point I believe they are scamming me out of these funds. They have done this to others and will continue to do so. I would stear clear of this company. You can't trust them
M
marvin allen
Trustpilot
Very welcome
S
Steve
Trustpilot
N/A
FAQ

How to check the cryptocurrency exchanger «Changelly» before starting work

Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.

Rating and reviews for the crypto exchanger «Changelly»

The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.

What should I do if I have problems during the exchange on the site «Changelly»?

If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.