Reseñas sobre la casa de cambio de criptomonedas ChangeNow

sfdas

N/A

22.12.2024 18:21:26

R. A. Clark

Once again the support team is responsive and effective. That is why I trust ChangeNOW.

22.12.2024 05:36:08

Math BC

The SOL receiving status took 2 minutes and then send me the Dash

22.12.2024 05:34:56

Lloyd

A VERY SHADY COMPANYPlease stay away from this exchange. They will steal your money.I sent in my Lunc to exchange to Flare since over 5 days ago and I am still waiting. My exchange was a simple swap but they keep coming back with excuses. Each time they reply saying they are trying to resolve the problem!Below is my conversation with ChangeNOW. Please don’t give your money to this scammer. You’re been warned!!!(1) 17th of December 2024From:LUNC to:FLR (Still not received)Hi,Thank you for notifying us.We need a bit more time to go over the details of the issue you described. We will get back to you as soon as possible. Thank you for your patience!Best regards,ChangeNOW Support Team(2) Thank you for waiting. LUNC is temporarily unavailable due to a one-time technical issue.Our team will do its best to proceed with the exchange as soon as possible. We kindly ask you to wait for an update.Thank you for your patience and understanding. Best regards,ChangeNOW Support Team(3) 18th of December 2024From:LUNC to:FLR (Still not received)Hi Unfortunately, your case turned out to be more complicated than we expected.We sincerely apologize for the possible inconvenience but our team needs more time to finish your exchange.We will do our best to proceed with it as soon as possible. Thank you for understanding! Sincerely,ChangeNOW Support TeamExcuse me, what exactly do you mean by - your case turned out to be more complicated. I don’t have any case. I sent you a simple exchange of Lunc to Flare which I had done with you many times before now.If you are starting to have problems with doing simple exchanges then stop and let your customers know that rather than coming up with excuses that doesn’t add up. You’re been trying to exchange my coins since yesterday. If is not possible to do the exchange then please send my coins back thank youThank you for the reply. Please accept our apologies for the long resolution of this case. Unfortunately, our senior technical department needs more time to resolve the issue. We will provide you with an update by December 20th, inclusive. We understand how frustrating this might be, but please note that our team is working thoroughly on resolving the problem with this exchange. The problem is technically complicated and it requires manual actions of several departments, which is why this takes time. We hope for your patience and understanding. Best regards,ChangeNOW Support TeamI am struggling with your reply.If on the December 20th you still can’t complete my exchange, please return my Lunc back to me.Regards.(4) 19th of December 2024Thank you for the reply. Rest assured that we will do our best to proceed with this case as soon as possible.We will inform you if it is not finished by that time.Thank you for being so patient. Best regards,ChangeNOW Support Team(5) 21st of December 2024ChangeNow,Today is the December 21st.Please return my money back to me.Hi! Your request is already in process: our tech team is working on it and doing their best to resolve the case as soon as possible. Once there is an update, we’ll contact you immediately. Thank you for your patience! Kindest regards,ChangeNOW Support TeamDavid, Alex, Lucas,You are now giving me the same excuses in your rely as you did before. December 20th 2024 when my money should have come back to me according to your previous chat.Just to let you know, this is now the last time I’m going to contact you on this chat app before I go and let the whole world know everywhere about how shady you are as a company and take me seriously when I say everywhere, I mean absolutely everywhere you can think of none stop. Yes! and believe me, I will not be exhausted doing it until your your company’s reputation is badly damaged and more.I did not work hard for my money through sweat so that a shady company like yourselves can come and steal it from me. I am so pissed off.

22.12.2024 05:34:08

Shane

Scared the bejeezus out of ne because the transaction seemed to have been having difficulties but it pulled through. Probably extra scary because I'm new at all of this and experiencing many nerve racking firsts! Grateful it worked in the end.

22.12.2024 05:32:02

MD MAMUNAR RASHID

GreatExcellent

22.12.2024 02:03:00

customer

Took too much time confirming

22.12.2024 01:56:29

Bluck blue shell

Scammed out of my Solana. Sent SOL for ETH using their swapper and the transaction has multiple confirmations but their site still claims it's waiting on the deposit. Not according to the chain. Really no recourse in getting it back as it's crypto. Thieves. Use Changelly instead.

22.12.2024 01:25:19

Jdawg

I really appreciate the various checkmark steps that keep me updated along the exchange process. Crypto is mysterious and confusing enough as it is, and this process helps ease my nerves as the transaction is processed. I do wonder what would happen if I had to refresh my page, or if I lost internet connection mid-transfer...

21.12.2024 13:16:27

Anne

Although my funds were held up, the service was immediate and the issue resolved way faster than anticipated.

21.12.2024 13:12:24