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idgfk
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Reviews about exchanger ChangeNow
changenow.app.linkReviews 1405
Reviews collected from BestChange and Trustpilot.
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D C JR
Its been over 48 hours that I can’t buy BTC with US dollars, and even worst, NO ONE responds to support I have gotten a response but it is totally unhelpful. I am trying to use US dollars to buy BTC but the response tells me “ERROR, pair not available”They do NOT directly answer my question nor do they give me an work around
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Chris Whitlock
Better than most! Fees are reasonable and have more to offer in exchanges
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Margarita Solorzano
Takes a bit long. I will change if I see positive things.
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eric weber
It was easy to use except for the earn cash back deal it wouldnt go through
B
Benjamin
Easy to use, made the process very simple and not difficult
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Bohdan Prozorov
Fast and easy
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Manuel
I have exchanged a lot of money with changenow, over 30,000 in successful transactions, after a few weeks I decided to do a transaction of 1200$ and they blocked it for a ‘verification’, I did the verification in 10 minutes, and they told me ‘I am so sorry to hear that, I have updated our team again that you have been waiting for a month already. I understand that this is a very long time to wait. Once they update us, we will also update you either through this chat or via email.’ I have had no update for a month now, but the problem is that there is no communication via email
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Consumer
Great customer service when taking care of a transaction that I needed canceled before funds were deposited and it was the fastest and most professional experience I think I’ve had in the crypto world yet when a problem arises.
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Ruben
They have been holding my funds for kyc investigation for 2 months now and 70 mails. Take the maximum amount of time to respond and are usually late responding. I’ve provided everything they ask, then they want more and again will wait a minimum of 7 working days before responding. They are ignoring my request where I can file a formal complaint. Overall a terrible experience and I would like to advise everyone to avoid this exchange Update after changenow reaction: it is still no excuse of this taking 2 months. Still avoid at all cost
FAQ
How to check the cryptocurrency exchanger «ChangeNow» before starting work
Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «ChangeNow». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «ChangeNow» through the specified contact information or using the online widget on the website.
Rating and reviews for the crypto exchanger «ChangeNow»
The rating of the exchanger «ChangeNow» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.
What should I do if I have problems during the exchange on the site «ChangeNow»?
If you have problems during the exchange on the site «ChangeNow», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.
