Reviews about exchanger Changelly
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How to check the cryptocurrency exchanger «Changelly» before starting work
Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.
Rating and reviews for the crypto exchanger «Changelly»
The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.
What should I do if I have problems during the exchange on the site «Changelly»?
If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.
Borys Kacper
Spoko aplikacja
27.01.2025 10:11:13
Shanna Vaughn
So far so good they always complete my orders and all orders been sent successfully to my correct wallet address
27.01.2025 09:48:46
Эдуард
Сервис понравился тем, что можно делать обмены быстро, это реально всё упрощает. Приложение удобное, всё интуитивно понятно, сделки совершать можно прямо с него. у Changelly много обменных пар, есть почти любые. Сервисом доволен, могу рекомендовать для покупки крипты.
26.01.2025 20:20:00
Vangels_Rn
Довольно неплохой сервис, сделка прошла успешно, благодарю!
26.01.2025 19:53:00
Антон
Понравилось удобство приложения, сделано понятно, интерфейс простой. Обменивал уже раз 5, все разы проблем с обменами не было. В целом сервисом доволен. Использовал помимо него ещё несколько, разницы почти не замечаю.
25.01.2025 00:03:00
Prohor V.
Обменял btc в usdt, прошло сразу, спасибо!
24.01.2025 23:46:00
Loan
I've been in contact with the compliance department through over 50 emails, and they blocked my transaction due to KYC and traceability issues. I answered all their questions in full, yet after all that, they simply said they would review it. Ophelia Black from the AML Compliance Department at Changelly.com is wasting my time. I strongly advise against using their services. They should be more responsible when handling people's money. My order ID is p8osujk8e26rlpzz.
24.01.2025 10:16:55
Robert Galyan
The company seems to use a very arbitrary policy regarding KYC. If you have ever done a withdrawal they refuse future withdrawals without making a sizable deposit and that somehow just seems immoral
21.01.2025 13:35:23
Tom
Update as of Monday 20th January:I received the funds back today and I couldn’t be more relieved. Updating the review to 2 stars, but Changelly please please change your KYC process.I recently tried to exchange via LedgerLive to USDC using Changelly and was immediately flagged for KYC. I understand the need for Changelly to comply with KYC and I take no issue with that. The issue I have is both the lack of transparency to their KYC system, and the fact that they seemingly don’t hold the funds in escrow until the process is complete.I completed my kyc within a day and responded to their requests for additional information. Since then, they have refused to give me any indication as to how long this process is going to take, telling me that “the review can really drag on for some time”. The anxiety that caused me is insane, and they could so easily just put me at ease by giving assurance that my funds are safe, and providing a date by which I can expect the review to be complete. It’s a large amount of money and the only information I receive is that the review could ‘drag on for some time’ is not acceptable customer service in my eyes.Additionally on-chain, my funds look like they have just been swallowed into Changelly’s account which worries me. All in all it has made me feel completely exhausted and at my wits end. This experience is completely different to any other KYC I have completed, and the lack of useful communication has really frustrated me.I will update this review as to how the situation continues, or if it resolves.
21.01.2025 13:33:18
ottar sundal
Av alle, så sier jeg ikke noe annet enn å være midt på treet
21.01.2025 13:32:33