Reviews about exchanger Changelly
changelly.com 
How to check the cryptocurrency exchanger «Changelly» before starting work
Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.
Rating and reviews for the crypto exchanger «Changelly»
The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.
What should I do if I have problems during the exchange on the site «Changelly»?
If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.
Elias Kasoma
The Guys in support team are marvarous, very professional, fast and friendly when attending clients/customers for supporting. I have been contacting many customer support from different service, you guys are incomperable at all.Thank you very much for your support. Your app and other platform are surely rwxoendable.Thank you once again.
28.04.2020 08:42:08
Paxos Andres
excellent this exchange for its compliance
27.04.2020 15:22:39
Philip Belfon
Kim and David were Incredibly Helpful!! I really appreciate having Efficient & Professional Customer Service as a Resource when I am buying digital assets.
27.04.2020 15:21:45
Josh Lehmann
Great service, and any issue I've ever had was always resolved very quickly I've never had a problem with them and their customer service is the best in the business!
24.04.2020 09:57:25
Pete Long-Arm
N/A
24.04.2020 09:57:22
reshad hashemi
the best exchange i worked with
24.04.2020 09:57:18
the viking
I used changelly for over than a year and a half it is one of my preferred exchange services that is always available to help me for a quick trade of my cryptocoins. Fast, Reliable, Fees are fair enough for the services they provide and the customer services are always helpful and always ready to assist you. VERY RECOMMENDED.
24.04.2020 09:57:09
Chilz
I messed up by sending 72 ATOM without using the Memo and thought I had lost my tokens for good!I immediately contacted changelly and they began to work on my case. Whenever I would send an email to support they would respond to me in under 3 minutes. My case was eventually sorted out after a few days. I have used other exchanges but these guys are the best. Communication is excellent and they also have 24 hours live chat support!
23.04.2020 10:57:22
Zach Young
Long story short, I sent 20 ETH and was supposed to receive $3,400+ USDT, and instead, I only received .34 cents.Changelly acknowledged that the transaction was misconducted, and it could take a week to get the funds back to me. It's been past a week, and they've stopped responding and I still don't have the funds.If you want the full story, I put together an article at changelly (dot) buzzOnly use this service if you are a HIGH RISK, LOW REWARD type of person. You could lose all of your money in a swap.UPDATE: Since they responded to the review, they still haven't reimbursed me yet. I have contacted Hitbtc and MEW Wallet as well, to see if they can help with the matter. I'll update again if I am able to. This is the first review I've ever left on Trust Pilot.UPDATE: 4-20-2020 They finally reimbursed me. I am grateful that I got my money back, but I still didn't feel this was a great experience. I did update my experience from 1 star to 3 star since they did follow through with the reimbursement.
20.04.2020 18:15:42
James Kimber
Fantastic support team! I exchanged a small amount of USDC for XRP using Changelly. When the transaction was halted due to an admin error on my part, the Changelly support team noticed the problem less than an hour after the transaction initiated, emailed me directly to request more information and corrected the issue. The transaction went through in no time after that. Additionally, when I asked how to correct the problem in the future, the Changelly team realized there was a bug in the app, notified the engineers and pushed an update -- again, all within an hour. After the update, the support team once again contacted me directly thanking me for reporting the bug and advised me to update my app to prevent any confusion in the future. Amazing customer service and such an inexpensive way to purchase crypto! Extremely satisfied!
20.04.2020 13:43:28