Reviews about exchanger Changelly
changelly.com 
How to check the cryptocurrency exchanger «Changelly» before starting work
Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.
Rating and reviews for the crypto exchanger «Changelly»
The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.
What should I do if I have problems during the exchange on the site «Changelly»?
If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.
Сергей
Обмен произошел быстро, благодарю
24.12.2020 04:37:00
Mat Da
Support is incredibly hard-working and extremely friendly. Everything was explained clearly and my request was perfectly resolved.
23.12.2020 13:59:17
bahman djeddi
N/A
23.12.2020 13:59:04
Muhaimin
Good service from the changelly support
23.12.2020 13:20:24
Johan
Scam!Got scammed by a company and the payment that was made with MoonPay (on Changellys website - they suggested to use MoonPay through their website) should never have gone through. According to their own website (and the law in general) they shall prevent money laundring and illegal activites and the payments should never have gone through. I've tried to contact them several times but they just answer that it's not their responsibilty. But it is, and their lying and I had no anther choice than contacting the police and a law firm that specialize in these kinds of frauds.
23.12.2020 13:19:53
Jay Thompson
Changelly is one of the best online Crypto service sites out there. Very helpful Tech support. And they do this because they just care about the little guys? I cannot exactly figure it out. The fees cannot be making them rich, then again maybe it is made up in volume. In any case, the help is much appreciated and so far has been right on with every question I have ever asked them. Thank you Lee and Nick and a couple of others who have helped before have also been awesome. Keep up the good work.
23.12.2020 13:19:39
César
Primera incidencia con esta plataforma debido al incremento de transacciones en mempool de bitcoin, en el primer contacto por chat, me sorprende de me atiendan en español lo que agradezco pero es que en menos de un minuto la transacción se relanzó y concluyo rápidamente, Grace fue el agente que me atendió y fue resolutiva 100%
23.12.2020 13:16:29
McGregor
I love the customer service, the response time via email is almost immediate, its like talking on the phone. I appreciate the way customer service agents explain precisely what they require to help fix your problem, especially with the coded language. Thank you changelyContinue the good work
23.12.2020 13:16:08
Rodney Prak
I made a $400 exchange and the cryptocurrency didn’t arrive to my wallet instantly and I worried. I contacted support and they were quick to look into it. They told me it just might take awhile, surely enough 10 minutes later it arrived. Great customer service.
23.12.2020 13:15:33
Mark
I just had signed up with another company to store my crypto currency in. I had used Changelly to transfer a portion of 1 currency to the other and on my own fault didnt realize the fee attached would need to be factored in additionally to the total being sent. I had seen the transaction showing failed. They told me it was because the amount wasnt enough to cover the fee but could apply it the amount and push the transaction through for me. I am very pleased and the enthusiasm and attentiveness to help. Very satisfied!
23.12.2020 13:14:00