Reviews about exchanger Changelly

omar coulibaly

Fantastic experience accidentally sent them funds and need a refund. All my emails were answered promptly the situation was dealt with swiftly and efficiently great service.

12.12.2022 08:55:07

Samuel Jotojot

I had a very tough day today however, with the help of changelly's team support. I had the relief afterwards. Jamie did the technical support I needed to process my token swapping mistake. He guided me til it gets done.

12.12.2022 08:54:56

Matthew Smith

N/A

12.12.2022 08:54:49

Karmadon

I have used Changelly for several crypto conversions in the past with no issue. A few months ago I made a mistake, however, and sent them funds via a chain they did not yet support for conversions (BNB). I emailed them and they promised to get back to me once support is implemented, but I assumed my money was gone. To my surprise, they have made good on their promise, and months after the fact contacted me to make sure they can refund my correct address, and have done so. Very positive experience, and definitely not expected in the crypto space.

12.12.2022 08:54:33

Albert

I accidentally sent a BEP-20 crypto to a ERC-20 address last year. When I contacted Changelly then, they did not have the capability to refund me the money at that time. A YEAR LATER, they contacted me to help me resolve the issue! The amount was not insignificant ($1000) so I very much appreciate the gesture and effort. I highly recommend, these guys can be trusted and can get the job done!

12.12.2022 08:54:26

Oneall hernandez

Hello friends, I would like to share a little review about changelly.Approximately 1 year ago I changed 600 busd to Eth and the transaction failed... After reviewing I realized that I sent the funds to a different network by mistake, I had sent the funds to BSC, when I had to send to the ETHEREUM network. At that time I contacted support and they explained to me in great detail that at that time the funds from said contract could not be recovered, almost 1 year after waiting so long and I received an email from se changelly support, indeed they had been able to recover the funds and the They refunded me about 5 days after receiving their email.The satisfaction that I felt at the moment is very great and I am very grateful to the entire team for their help throughout the process, they are really honest people and Dedicated to helping users with their problems.I will share my public address with you so you can review if you like and you can see my refund,100% grateful! Wallet: 0x4bd7cD35a1A79658Ba7e50C69409F2139f932D79

12.12.2022 08:53:52

Buyer

Support client is very good. Good experience, fast discuss. Thanks 👍

12.12.2022 08:53:43

Dennis H.

I had an unusual problem with an exchange using Changelly. I’ve been using Changelly for some time now and know what to expect. The exchange experience is fast and delivers in minutes. The only problem this one time was the amount received was 5X less than it should have been. Ouch!I got on the app’s chat support and provided a screenshot of the Changelly success report. It was obvious the well known crypto could not cost me 5X the market price. The report provides all the exchange data in detail.The agent said he’d have to send the issue to his superiors. I soon got a reply saying its some kind of software glitch on their side and I would be reimbursed.They followed through and the missing crypto was sent to my wallet.Frankly speaking, the amount was not that much and I was concerned that they had much greater concerns with all the turmoil in the market these past two weeks.I can say they have great support and will continue with my regular exchanges.And yes, I’m confident they fixed the glitch.

12.12.2022 08:53:09

Brett

The exchange doesn't show you the destination value. I ended up loosing over half the value of my exchange ($40+ loss).

12.12.2022 08:53:02

Peter Dickson

wanted to change us dollar tokens on the binance smart change for doge coin. it happened very fast .very happ. much doge. much glad

08.12.2022 23:21:20