Reviews about exchanger Changelly
changelly.com 
How to check the cryptocurrency exchanger «Changelly» before starting work
Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.
Rating and reviews for the crypto exchanger «Changelly»
The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.
What should I do if I have problems during the exchange on the site «Changelly»?
If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.
Big Daddy
Exchange rate was good, easy to use, came right back to my wallet quickly
31.08.2023 09:22:00
Ford Thunderbird
The agent, Grace, responded immediately to my chat to correct a double deposit. The error was corrected manually and my funds went smoothly to my wallet. No waiting, no loss. Professional and courteous service rarely seen these days.
27.08.2023 15:53:14
Michael trustethnottheg
I've used quite a few companies that do what these guys do and this is my go to. Best way to buy crypto with your debit card and get it quickly. I love the fact that these guys give you choices as to different exchanges where the transaction is made such as simplex and banxa, both great. Moon pay has blocked me so i don't like them but they were best rate consistently
21.08.2023 08:35:08
NV
Great support to ease worry!! This is all new to me and I made a mistake and sent the wrong token. The staff was very helpful and prompt in getting my refund and guided me to do it correctly. They quote 20 business days for a refund, but I got mine within 1.5 weeks. Will definately use again as I was very nervous but their 24/7 customer service team helped calm my nerves.
21.08.2023 08:35:06
Mohammed niyas
N/A
21.08.2023 08:34:38
Charles McGeehon
Quick customer service. Accurate and reliable. App works great for intended purposes.
21.08.2023 08:34:36
DMITRY
Changelly flagged my wallet as suspicious. I have provided all the KYC as well as confirmation of the source of funds / source of wealth. Then they phished to verify if I own another account, unrelated to this transaction! This is a gross violation of their reach attempting to triangulate funds across multiple accounts. Now they are "investigating" without providing any ETA. Additionally, I have checked both of the addresses against AML risk feed and they are maked as "Low". I sent them the screenshot from SlowMist AML portal which they ignored. At this point I am leaning towards they are holding my funds hostage without a tangible explanation. Do not work with them, they are not professionals. If they cannot tune their AML product they can surely add a human to quickly review the case. Stay away.Update 8/25 - 4th week - no results. ETA unknown for resolution. Considering asset recovery team.Response to Changelly's "response": It's mostly how you approach the matter, and you know it. No details, no ETA, very slow resolution. Understand, if you hold funds for 4 weeks under a Blackbox communication- people come to conclusion *you* are part of a "fraudulent a activity"
21.08.2023 08:34:33
Alex K
Super fast in all aspects, lovely to use site.
21.08.2023 08:34:30
Philip
N/A
21.08.2023 08:33:58
Claudius Caesar
N/A
21.08.2023 08:33:31