Reviews about exchanger Changelly
changelly.com 
How to check the cryptocurrency exchanger «Changelly» before starting work
Before starting work, we recommend that you clarify all the information regarding the rules and regulations of the exchange, as well as the AML/KYC policy on the website of the exchanger «Changelly». It is important to familiarize yourself with the requirements for personal identification and possible restrictions when making transactions in advance. If you have any questions about the terms and conditions of the exchange, you can clarify them by contacting the support of «Changelly» through the specified contact information or using the online widget on the website.
Rating and reviews for the crypto exchanger «Changelly»
The rating of the exchanger «Changelly» is formed on the basis of information from users and verified sources with reviews. On our website you can read the overall assessment of the platform to form your own opinion before making transactions.
What should I do if I have problems during the exchange on the site «Changelly»?
If you have problems during the exchange on the site «Changelly», first of all it is recommended to contact the administration of the exchanger. Use the contact information indicated on the site, or contact through the online support widget, which is often located at the bottom of the page.
Yasser
"I would like to inform you about the issue I encountered with the SwapSpace platform through Changelly. I transferred Ethereum Classic (ETC) to get Tron (TRX), but Ethereum Classic was sent instead of Ethereum as I expected.After contacting customer support, they confirmed that my funds are held by them and will be returned. However, after a week, I received a message stating that a $100 fine must be paid to retrieve 73 Ethereum Classic. What is perplexing is that the platform transferred the amount from their account to another, granting them access to my funds.ETC Hash0x0c32d530b47615234cf351022938b5ae2abaf10b4196395f65ef817c9b19d24dI kindly request the company to review this matter and clarify the steps taken to resolve the issue completely. Please review the transaction that took place and associate it with the specific problem highlighted in the following link:ETC Hash0x26404608695b2b0889c48ddf44b072ca4739cbd1baaf0a5626c94404bf2b34f0I urge the company to address this issue as soon as possible and provide an appropriate solution to ensure the correct retrieval of the funds.Thank you in advance for your cooperation and understanding in this matter."
10.01.2024 13:49:27
Marc Zelinka
I used to Changelly to convert some coins from one chain to another... I had one or 2 issues and they helped me get them to go thru and they were very quick to answer my emails...
10.01.2024 13:49:12
Anoni Moose
I had to get rid of my NEXO tokens since they stopped providing services to US customers. Some sites and apps wanted ~$15 in fees to exchange my measly $33 in NEXO. Changelly let me exchange the NEXO to LTC for only $2. It was fast, and simple, and it worked.In case anyone is suspicious about the reviews here (like I was, and like you should be for all crypto), they have so many reviews because they prompt you to leave a review after you complete a transaction. But the service was actually good, so there's nothing wrong with that imo.
10.01.2024 13:48:53
Davide Buggio
N/A
10.01.2024 13:48:07
Jeany
I was making a transfer from one wallet to another using Changelly, Changelly always provide a new Changelly Address for new transaction, I mistakenly use my past changelly address from where the transfer was coming from, panic came to me when I realize the error I made, I contacted Changelly support team and immediately were on top of my inquiry, the matter was resolved within few hours with their team and the funds where transferred in the right recepient. Awesome Service ! and Very Greatful on the outcome ! Thank you Changelly.
10.01.2024 13:47:08
Thomas Simoes
It was so fast! I have been doing exchanges for years and this one was especially fast!
10.01.2024 13:45:23
Ploi
had a problem and wrote the live support and got immidate help, thanks a lot
10.01.2024 13:43:48
dansebijjanse
Transactions always went right until I sent the wrong tokens. I asked refund for the wrong sent tokens, but did not receive them yet. Why does this take so long?
10.01.2024 13:42:40
Debbie Thompson
This is the most easy software to use.
10.01.2024 13:42:11
Gui Lee
I am extremely disappointed with the experience I've had with Changelly. I provided all the required documents, including KYC and proof of funds, for a withdrawal of 100k USDT. It has now been three weeks, and my company's wallet remains unusable. Despite multiple follow-ups, the compliance team has not responded. This situation is unacceptable. If we do not receive a response within 15 days, we will be forced to initiate legal action to resolve this issue.
10.01.2024 13:42:09