Отзывы о криптообменнике Changelly

changelly.com

Отзывы 3357

Отзывы, собранные с BestChange и Trustpilot.

H
Handy Guy
Trustpilot
Radek was incredible. Was very nice and patient. Was able to resolve my situation in a timely manner and treated me with more respect than my own bank. This is why decentralized exchanges are the future and why people like Radek deserve the highest regard. Thank you again Radek
N
Newer Than New
Trustpilot
Update 8/25 When I asked why so many negative reviews on holds, I was told many people were not updating their review. I still haven't even heard from them, and I feel like they are hoping people on hold will just give up. I think they will go out of business within the next year, and take as much crypto with them as possible. Update 6/29 Its been 16 days now. I provided all docs for KYC, including personal information. I am concerned this is a scan between Changelly, Bitpay, and Sumsub, the company that does the KYC. I read Sumsub has Russian ties I WOULD STAY AWAY FROM ANY OF THESE Companies. Not processing, or returning my $700 is theft, and you can't trust a thief.I have made 7 or so transactions without a problem. I use same method, same wallet, and for some reason #8 is under review. It asked for verification, I did that. It said could take 2 minutes. It's now 9 days, and all I get for an answer is it's under review.I'm pretty sure they're just going to keep my money because they're in another country and in bitcoin.
D
Destin
Trustpilot
They always come through.Everytime I send crypto through Changelly, there's always network fees. However, even if I send less than the expected amount or "below the minimum" - I just start a chat with a Live Agent, directly on the website.They usually verify I want the current exchange rate. I say, "Yes" and they send the funds over in less than 15 minutes!
C
CryptoJ
Trustpilot
I had a failed transaction because of an incorrect memo. I messaged support and they replied instnsly over chat and got me sorted within 10 minutes!
C
Crypto Brawnz
Trustpilot
I was skeptical at first but it works and the fees are cheap! Thank you for your service I’ll be using it more often!
P
Patrick C
Trustpilot
N/A
S
S Smith
Trustpilot
The customer support is top notch. I e had to reach out to them several times and there is rarely ever a delay. The representatives are always kind, professional and helpful. This is my ‘Go-To’ exchange platform. Their app is super user friendly as well.
A
Alan Thomson
Trustpilot
the ease and speed when purchasing crypto.And their customer service is unmatched by every contender.Hassle free & no KYC. For a centralized exchange. It is as good as it gets.
S
Sonny Rahman
Trustpilot
Changelly has been reliable in most of the transactions. Except for one! I sent my Floki Inus to ERC-20 address instead of BEP by mistake. After contacting them many times, and paying a $100 ETH fine, they told me it might take 20 days to refund and resolve this.The transaction id ends with : ****** 1or4d7It's been over a month, and I still haven't received my refund.Until the case is resolved, I will have to keep this review. I also need to report the incident to Authority, if it's not solved.UPDATED: THIS ISSUE HAS BEEN RESOLVED FINALLY. THANKS CHANGELLY FOR MAKING THE REFUND. NEXT TIME I WILL BE CAREFUL WITH THE NETWORK.
J
Jakub Vladar
Trustpilot
Changelly is legendary, most trustable, without any kind of issues, live support always online. I recommend this site to everyone who need to do anything with crypto. Good work team Changelly! Keep going, you are the best!
Частые вопросы

Как проверить обменник криптовалюты «Changelly» перед началом работы

Рекомендуем перед началом работы уточнить всю информацию, касающуюся правил и регламента обмена, а также политики AML/KYC на сайте обменника «Changelly». Важно заранее ознакомиться с требованиями к идентификации личности и возможными ограничениями при совершении сделок. Если у вас возникли вопросы по условиям и правилам обмена, вы можете уточнить их, связавшись с поддержкой «Changelly» через указанные контактные данные или воспользовавшись онлайн-виджетом на сайте.

Рейтинг и отзывы на криптообменник «Changelly»

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Что делать, если у меня возникли проблемы во время обмена на сайте «Changelly»?

Если у вас возникли проблемы во время обмена на сайте «Changelly», в первую очередь рекомендуется связаться с администрацией обменника. Используйте контактные данные, указанные на сайте, либо обратитесь через онлайн-виджет поддержки, который часто располагается в нижней части страницы.