Отзывы о криптообменнике Changelly

changelly.com

Отзывы 3357

Отзывы, собранные с BestChange и Trustpilot.

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Ben Johnson
Trustpilot
I have been using Changelly for a while. The service has always been smooth and swift. There was however a slight issue with my last deposit where the exchange I had sent funds from changed the method of depositing which caused a technical glitch. Naturally this was quite worrying for me but the customer service team did a great job in keeping me informed on what was going on and they resolved the issue quickly. From my experience of Changelly and how they handled the situation I can say that I feel they are a professional and proactive company.
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Renzo V
Trustpilot
What this company does is give absurd predictions so that you buy cryptocurrencies, hoping that the prices will go up. If you notice, no matter which cryptocurrency you choose, according to their predictions, the price will always be higher the next day. And I don’t think the possible revivers are real, as I see many people complaining got having deposits and problems to get money back. Be very careful.
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A _art
Trustpilot
I have had no problems so far, smooth transactions across different chains
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IhorCrypt
Trustpilot
This platform has been holding my 35 btc since 2022 and continues to ignore support requests. Although I passed KYC and provided all the documents of the origin of the money. Watch the review on youtube: changelly review by ihor Back my money!
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Alessandro
Trustpilot
I did not have the opportunity to respond directly to Changelly in my previous report, so I am posting here my response to Changelly's response to my previous post.I'm here to report an unacceptable situation I'm facing with the Changelly exchange. Despite having submitted all documents requested by the AML/KYC process, Changelly now claims that the funds in question are stolen and is withholding my BTCs without justification. I would like to clarify the following points to refute these allegations and expose Changelly's bad faith: 1. Total Transparency and Collaboration: • From the beginning, I have been completely transparent and provided all the information and documents requested by Changelly to prove the legitimate origin of my funds. Stating that I did not provide relevant information is a clear attempt to divert attention from Changelly's lack of commitment to resolving the issue. 2. Documentary Proof of the Origin of Funds: • The funds in question were acquired legitimately and I have all the necessary documentation to prove this. Changelly has so far not provided any concrete evidence to support its claims that the funds are coming from illicit activities. 3. Unjustifiable Delay Tactics: • Changelly is using unjustifiable delay tactics, harming me financially and abusing their position. During the time that the company has been holding my BTCs, the price of the cryptocurrency has dropped significantly, resulting in large financial losses for me. 4. Consumer Rights and Legal Obligations: • According to the Consumer Protection Code (Law nº 8,078/1990) in Brazil, I have the right to a quick and effective resolution. Additionally, the United Nations Consumer Protection Guidelines and the United States Federal Trade Commission (FTC) establish that unfair or deceptive trade practices are illegal. Changelly is violating these principles by withholding my funds without justification. 5. Commitment to Cryptosphere Security: • While I understand and support the importance of AML policies to the security of the cryptosphere, this should not be used as an excuse to withhold funds in an arbitrary and unjustified manner. Changelly has an obligation to treat its customers with respect and act in a transparent manner.Given these facts, I demand the immediate return of my BTCs. Changelly must honor its commitments to its customers and act in accordance with applicable laws and regulations. I will continue to seek my rights and will not rest until this situation is resolved fairly.
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Eddie Piasecki
Trustpilot
Changelly system detection denied my withdraw due to my credit score and need to deposit 2000 USDT .. After depositing the funds to improve my credit score .. Changelly denied my second attempt to withdraw my funds and said I needed to deposit an additional 2000 USDT for authentication process and my withdrawal is temporary restricted.. I believe this to be a fraudulent scam act ..
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Quetzalcoatl_relays
Trustpilot
Consistently reliable and fast transactions.Many thanks again Changelly.
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Limon
Trustpilot
N/A
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Menno Lagas
Trustpilot
Great service, due to mistake i made the tx had to be processed manually. Friendly helpdesk solved it within a few days.
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Iram Khan
Trustpilot
Khanzadi 8696
Частые вопросы

Как проверить обменник криптовалюты «Changelly» перед началом работы

Рекомендуем перед началом работы уточнить всю информацию, касающуюся правил и регламента обмена, а также политики AML/KYC на сайте обменника «Changelly». Важно заранее ознакомиться с требованиями к идентификации личности и возможными ограничениями при совершении сделок. Если у вас возникли вопросы по условиям и правилам обмена, вы можете уточнить их, связавшись с поддержкой «Changelly» через указанные контактные данные или воспользовавшись онлайн-виджетом на сайте.

Рейтинг и отзывы на криптообменник «Changelly»

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Что делать, если у меня возникли проблемы во время обмена на сайте «Changelly»?

Если у вас возникли проблемы во время обмена на сайте «Changelly», в первую очередь рекомендуется связаться с администрацией обменника. Используйте контактные данные, указанные на сайте, либо обратитесь через онлайн-виджет поддержки, который часто располагается в нижней части страницы.