Отзывы о криптообменнике Changelly

changelly.com

Отзывы 3357

Отзывы, собранные с BestChange и Trustpilot.

V
Vitalicus
Trustpilot
N/A
T
Tom Russell
Trustpilot
Wow! I cannot believe how bad this service is. I started the process of attempting to buy bitcoin for my wallet on Friday. It is now Tuesday and still no bitcoin.. Originally my own bank declined payment and blocked my card stating that fraud often occurs on this platform.I told them that what I was doing I believed to be safe, now I'm not so sure. £500 down and have been told that if the pending order fails I will have to wait TEN DAYS FOR MY OWN MONEY TO COME BACK!? I Have had to upload my legal documents, take selfies, ANOTHER SELFIE WITH MY BANK CARD!! Its insane. Now it is just saying pending. Terrible, terrible service. UPDATE They have since replied to this review asking for me to share my transaction id but provided me with no way of doing so. unfortunately (as they probably know) I cannot reply to a reply on this platform and u certainly will not be posting my transaction ID publicly, 1 day and so far no refund!!!
D
D&T Media
Trustpilot
Buying Nexo was not a very easy process to follow. I went to Changelly and bought Nexo with Bitcoin and tried sending it to my wallet. Unfortunately I have not received the Nexo and have not been able to get help. Was excited about the transaction, but disappointed with the result and lack of help.
B
Bruno Galassi
Trustpilot
sono perfetti e veloci e grazie al supporto
B
Bilbo
Trustpilot
So far, this is a mess. Seems like it’s all disappeared. Probably the most convoluted and confusing interaction between my bit wallet and this app I’ve ever tried to figure out. Just wanted to get some nexo. Both platforms suck.Update: Funds did transfer. It seemed like I answered the same question multiple times. The process was very confusing. Streamline this process. Thank you.Update: In the process of transferring funds from on account into this account, I was required to get a “send to” address. Entering the address was followed by queries from my source account. Verifying my identity, I initiated the transfer. The action would not give me verification that it had occurred. It seemed that I had to give identity verification on both accounts. As well, the screens that prompted the required verification would show up differently in appearance. It was like during the process, another entity would pop in and ask for another set of inputs. Very confusing.
T
Tristan Cartwright
Trustpilot
Got to love Alex and his customer service and how quick he works thank you so much again Alex
G
GYGY
Trustpilot
The best place in the world to change crypto.I love it Try it Enjoy!
H
HK
Trustpilot
I did a few small exchanges and they went thru, once I sent a big amount, they never sent my funds.over 48 hours and still nothingsupport doesn't help, they reply like robot.do not trust them at all
L
land casino
Trustpilot
this exhange kept my fund without any reason so bad exchange
B
Bryan McCloskey
Trustpilot
Multiple positive experiences. Usually coins are in your wallet within 10-30 minutes. However, one time they had to process my transaction manually due to a blockchain overload, took 25 hrs to get in my wallet, but the customer support team was informative and polite the entire way. This was during a peak high trade volume day too for the coin I converted. Never felt worried and it all worked out in the end.
Частые вопросы

Как проверить обменник криптовалюты «Changelly» перед началом работы

Рекомендуем перед началом работы уточнить всю информацию, касающуюся правил и регламента обмена, а также политики AML/KYC на сайте обменника «Changelly». Важно заранее ознакомиться с требованиями к идентификации личности и возможными ограничениями при совершении сделок. Если у вас возникли вопросы по условиям и правилам обмена, вы можете уточнить их, связавшись с поддержкой «Changelly» через указанные контактные данные или воспользовавшись онлайн-виджетом на сайте.

Рейтинг и отзывы на криптообменник «Changelly»

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Что делать, если у меня возникли проблемы во время обмена на сайте «Changelly»?

Если у вас возникли проблемы во время обмена на сайте «Changelly», в первую очередь рекомендуется связаться с администрацией обменника. Используйте контактные данные, указанные на сайте, либо обратитесь через онлайн-виджет поддержки, который часто располагается в нижней части страницы.