Отзывы о криптообменнике Changelly

changelly.com

Отзывы 3357

Отзывы, собранные с BestChange и Trustpilot.

H
himmu appi1
Trustpilot
MY ISSUE: A ticket was created on 15th Nov 2021 because my money was stuck at this exchange, is transaction ID: ut9ksnb219lndp51, immediately contacted the team and completed the all necessary KYC and now that was successfully verified, but my money is still at this exchange, every time I message to them, they give an automated response, " Unfortunately, there are no updates yet. We will surely contact you once there are any!", Today 13th Nov 2024 I have waited now more than 3 years and now still the issue is not resolved, still AML Compliance Team are investigating the issue, I can understand if something has occurred then investigation might necessary but how many days do you take? days? months? years?. every time you are giving same and same response, I never got this rude, I requested and managed it in kind manner because I know what real things happen, but you do not understand the customer's issue and not solving it with a faster resolution, and that too AML team closing ticket# 307462 without any proper solution, every time I had to reopen it and need to ask my updates, those are my life savings and all lost and now I am facing financial issues due to this event, If you check the ticket conversations I sent more than 100 messages about this issue, fought with different exchanges, but still you are not helping me, We had good opinion your website but now it's going down due to your things, Even I can proceed legally, gathered all and collected every legal thing with my legal executive, But I want it to solve peacefully, it helps both of us. I am still waiting for your resolution instead of fighting, I will be happy to update feedback if I get my funds back. And I will give every update hereUpdate: 14/11/2024: Dear team I have already sent a message to your team, but they have not responded to me.
T
Timoci Tasman Sobe Biu
Trustpilot
It depends on the way we researched things that will you and me to develop so many things that people did not even expected.
J
john tomas
Trustpilot
Had an issue with sending my crypto due to a copy/paste reason on the memo. This delayed the swap. Customer support was on point . Very reactive and quick. My issue was resolved in LESS than 24 hours. You can trust them. Thank you Changelly.
M
Michael Welsh
Trustpilot
Awsome amping over stitch 💙 telli g everyone that will listen how it's the bees knees keep it up.
G
grant vanderwaal
Trustpilot
I claimed successfully quickly. i will be using it again
T
Thomas Moroder
Trustpilot
Changelly failed to complete my transactions to PolyMarket and CoinBase POL wallets, and when I requested a refund, they refused. The support team’s responses felt automated, repetitive, and unhelpful—like interacting with a chatbot.I am disappointed by their lack of accountability and transparency and will not use their services again.Addendum / Post Scriptum:Of course, a Transaction ID was provided directly to Changelly support during our initial communication. Are you seriously suggesting that I publish sensitive transaction details, like a Transaction ID, here in this public review? If the intention is genuine, I expect your team to look into the issue based on the provided information rather than deflect responsibility.
C
Crypto Nitro
Trustpilot
vous recevez beaucoup MOINS que ce qui est annoncé, même en considérant les frais, AUCUNE TRANSPARENCE, une arnaque ! y a pas d'autre mot !En réponse a la réponse, ce sue je critique est le pourcentage, pas la somme en elle même,rassurez vous d'autres plateformes avec lesquels j'ai fait la même transaction au même moment ne trompe pas comme vous ! J'ai eu la somme prévue contrairement a vous. Étrange que la volatilité aille que dans votre sens
E
Elie Hue
Trustpilot
Échange entre crypto ces bien passé malgré un peux de retard
S
stuart
Trustpilot
Very interesting information
M
Miralles Pablo
Trustpilot
Do NOT trust Changelly with your money! I initiated a transaction with them for 1 BTC and provided every piece of documentation they requested – ID, proof of funds, everything. Despite this, they have held my funds hostage for over 24 hours without any legitimate reason or timeline for release. Their support is vague and evasive, refusing to provide any clear answers. This is a classic scam tactic: take your money, demand endless verification, and then go silent.I’ve reached out to my legal team and will pursue every available legal avenue to get my money back. Changelly’s actions are beyond unethical – they are outright fraudulent. Beware of this company, and do NOT let them scam you like they are scamming me!
Частые вопросы

Как проверить обменник криптовалюты «Changelly» перед началом работы

Рекомендуем перед началом работы уточнить всю информацию, касающуюся правил и регламента обмена, а также политики AML/KYC на сайте обменника «Changelly». Важно заранее ознакомиться с требованиями к идентификации личности и возможными ограничениями при совершении сделок. Если у вас возникли вопросы по условиям и правилам обмена, вы можете уточнить их, связавшись с поддержкой «Changelly» через указанные контактные данные или воспользовавшись онлайн-виджетом на сайте.

Рейтинг и отзывы на криптообменник «Changelly»

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Что делать, если у меня возникли проблемы во время обмена на сайте «Changelly»?

Если у вас возникли проблемы во время обмена на сайте «Changelly», в первую очередь рекомендуется связаться с администрацией обменника. Используйте контактные данные, указанные на сайте, либо обратитесь через онлайн-виджет поддержки, который часто располагается в нижней части страницы.