Отзывы о криптообменнике Changelly

changelly.com

Отзывы 3357

Отзывы, собранные с BestChange и Trustpilot.

M
Meghan
Trustpilot
They scammed me!!I needed to pay an urgent invoice and unfortunately used their website. My transaction was blocked because of their "AML/KYC" procedures. I contacted their support and they were literally making fun and threatening me. Do not ever use them if you're a business.
P
philipp
Trustpilot
Top Ding wollte ich mich auch Mal bedanken.
L
Lena
Trustpilot
N/A
Y
yanuar sandria
Trustpilot
saya ingin bergabung..dan bagaimana caranya?
B
Banele Matebese
Trustpilot
Slow services
J
J_stefansilva
Trustpilot
Do not use changelly this hong kong firm will destroy your life they will take your money citing aml/kyc then ignore all of your emails and say your case is indeed under investigation they scam users! I did a transaction using XRP which is a public blockchain. Changelly can verify my information is 2 minutes yet after submitting it 2 months later I am still being delayed.You all have been warned if you use this company say bye bye to your money you will regret it
L
Luis Armando Robledo Salazar
Trustpilot
N/A
R
RaiderMC
Trustpilot
legit. quickest i’ve used
B
Btc
Trustpilot
Pour l instant je n ai aucun reproches à faire à cette plateforme qui travaille avec TANGEM , mes achats USDC > Btc se sont bien déroulés .
S
Sirwan
Trustpilot
🚨🚨🚨19-02-2025: Changelly is now actively blocking customer complaints and avoiding any real response.🚨🚨🚨After over 10 weeks of waiting for my 1.057 BTC, Changelly has:❌ Ignored all requests for a concrete resolution timeline.❌ Refused to provide a valid reason for the delay.❌ 🚨🚨Now started blocking my emails, making direct communication impossible.🚨🚨❌ Prevented me from sending LinkedIn messages to their executives.I have fully complied with all KYC/AML requests since December 6, 2024, and despite my efforts to reach out, they are now actively cutting off all communication channels.🚨 If Changelly is a legitimate service, why would they block customers instead of resolving their cases? 🚨I am now escalating this issue with financial regulators (FCA, FinCEN, ECB, ACM) and will take legal action if Changelly continues to ignore their responsibilities.⚠ If you are experiencing similar issues, I encourage you to share your experience here. Transparency matters.🚨🚨🚨🚨Update 18-02-2025: 10+ weeks have passed, and Changelly is still refusing to provide a concrete update on my 1.057 BTC. 🚨Update:In response to Changelly’s reply to my previous review, I would like to add the following:After more than 10 weeks of waiting for the release of my 1.057 BTC, I received a standard response from Changelly without any specific information or timeline for resolution. Despite submitting all required KYC/AML documents on December 6, 2024, my funds remain frozen without clear explanation. Additionally, my emails to compliance are being ignored or blocked, making communication impossible.I urgently request Changelly to provide transparency and a direct solution to this ongoing issue.🚨 Update 13-02-2025: Still NO solution!Changelly has been holding my 1.057 BTC for over 10 weeks with no real updates. They ignore questions, provide no timeline, and just keep repeating that the “review is ongoing.”This is pure fraud! I have now filed formal complaints with regulators (FCA, FinCEN, etc.) and am considering legal action.Anyone considering Changelly: BE WARNED! They can freeze your funds without explanation and ignore you for months.@Changelly_team, this is your last chance to resolve this properly.#ChangellyScam #CryptoFraud #AMLReview #Bitcoin🚨 Changelly Freezes €105,000+ in BTC for 10+ Weeks – No Transparency, No Resolution! Stars:★☆☆☆☆ (1/5) Date of Experience: December 5, 2024 Review:On December 5, 2024, I attempted to exchange 1.057 BTC (~€105,000) via Changelly. After submitting all requested KYC documents (passport, proof of address, source of funds), my transaction was abruptly frozen for an "AML review." Since then: - 10+ weeks of delays – No updates, no timeline. - Generic responses – Every reply from Changelly is a copy-paste message with no concrete information. - Violation of their own policy – According to their AML/KYC policy, verification should occur "within a reasonable time." Ten weeks is anything but reasonable. What I’ve Tried:1. Submitted all documents (confirmed by Changelly on December 6, 2024). 2. Sent dozens of emails to compliance Changelly departement 3. Posted complaints on Reddit and Twitter (#ChangellyScam). 4. Sent a formal ultimatum demanding the release of my BTC (no response). Result:- My funds remain frozen. - Changelly ignores all serious inquiries. - No legal basis for this delay (no SAR/STR filed). Warning: If you’re considering using Changelly, be warned—they can freeze your funds for months without explanation. This is not an isolated incident; check other reviews and Reddit posts. Hashtags:#ChangellyScam #CryptoFraud #Bitcoin #AML #KYC
Частые вопросы

Как проверить обменник криптовалюты «Changelly» перед началом работы

Рекомендуем перед началом работы уточнить всю информацию, касающуюся правил и регламента обмена, а также политики AML/KYC на сайте обменника «Changelly». Важно заранее ознакомиться с требованиями к идентификации личности и возможными ограничениями при совершении сделок. Если у вас возникли вопросы по условиям и правилам обмена, вы можете уточнить их, связавшись с поддержкой «Changelly» через указанные контактные данные или воспользовавшись онлайн-виджетом на сайте.

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Что делать, если у меня возникли проблемы во время обмена на сайте «Changelly»?

Если у вас возникли проблемы во время обмена на сайте «Changelly», в первую очередь рекомендуется связаться с администрацией обменника. Используйте контактные данные, указанные на сайте, либо обратитесь через онлайн-виджет поддержки, который часто располагается в нижней части страницы.