Отзывы о криптообменнике Changelly

Great company for converting cryptos!! Do wish they would cover smaller amounts of BTC though and have lesser fees

I know Changelly since I start to know crypto. I used changelly to buy, to change. So far I still use changelly. I am recommende for new user, no matter the money that you spend is big or small. The changelly customer service team will serve you as the best friend.

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Not so bad, but KYC......

I had issue with crypto not going through and Changelly found the issue and refunded the monies! Thank You!

I have changed 32 eth on May 19. This day was a hard for ethereum, it’s network was overloaded. So, my transaction late for 3 hours and the price of eth was changed in my side - I should receive more than program actually showed me (about 5 500 USDt more). that is why I connected with support, they opened case #282317 - and the remaining assets, that I could not expect until network overloaded - was kindly send me on my wallet. Great honest job, changelly!!!

On June 24, I wanted to exchange 0.3 BNB in exchange for 93 DAI, but I forgot to indicate the extra id when transferring. I have provided all the necessary screenshots confirming my transfer that the support service requested and I was promised a refund back in 7 working days. However, the funds have not been returned for 12 working days, answering in the letter with standard phrases. I do not recommend anyone to use this application, because in case of an error, your funds will simply be stolen!Transaction ID DsotagCO0f6lKLPSUPD. three more days passed, the money was not returned.Output: Changelly is scam.

I was converting bnb to btc, didn’t realize the memo didn’t paste. Reached out to customer service on email, it took 4 days to reply, they asked for a bunch of screenshots. I didn’t understand which ones were needed, so I kept sending them in asking if this was the correct one. Each reply took 2-4 days. After 2 weeks of this, they finally said in 7-10 business days the money would be transferred. Then 14 days came, no money. I emailed again, to which they replied I hadn’t sent the needed screenshot, I chatted in at this time (I didn’t realize this was an option before the original email,) they helped me get the correct info sent to their tech dept. I was told another 7-10 business days. I emailed them at day 12, to which they said they were working on it and be patient. Well I waited an additional 12 business days. They told me they understood my frustration, but there was nothing they could do. I kept replying because at this point it had been 40 business days since the original 7-10. All of the sudden, they had “emailed me 10 days ago asking for permission” false. I sent screenshots of the chat, emails, etc saying no the last time I was asked permission was nearly 2 months ago. They proceeded to transfer my money, not telling me that it would be the market that day, I assumed since I gave them permission 2 months ago, it would go based off of that. Nope, my $1300 is now $532. I emailed back asking why I am down $700, and this was their reply, “ Dear Customer, You have agreed to and confirmed the procession at the current rate.Changelly has fulfilled its obligations here.​Sincerely, Changelly support team.”It took 47 business days to receive my money from them, then because it took them so long, they went off the current date. Wish they would have disclosed this before, I would have said absolutely not. Lesson learned will never be using this company again.Update, they’re flagging my review because I won’t send them anymore information. What’s the point when they’re not going to do anything? How about instead of harassing people further, you accept your poor reviews, reflect on them, and be less of a scamy company.

The service is fantastic, a valuable work around to acquire hard to obtain altcoins from coin exchanges.

I'm using changelly for almost 2 years now and i have to say that the service is top notch. If you have a problem with a transaction, you will be helped right away on the live chat support. That's how it has to be.