Отзывы о криптообменнике Changelly

changelly.com

Отзывы 3357

Отзывы, собранные с BestChange и Trustpilot.

J
Josef Linhart
Trustpilot
N/A
D
Dennis Gavin Chavez
Trustpilot
N/A
J
Johan de Waardt
Trustpilot
Transaction: kkwyhb2ncqsai5gxUnfortunately, I felt into the same trap. Wanted to capitalyze on the XRP price movement, so decided to swap XRP for ETH on Base. The transaction got marked as suspicious. Not a big deal you would say, just provide the information they ask you and everythong will be good. That was 2 weeks ago. I provided KYC, proof of the source for XRP (its all on the blockchain anyway?), and since then, on all my questions i get: Dear Customer,We appreciate your continued patience as we diligently review the information provided. Our team is committed to ensuring that we deliver the most accurate and reliable feedback possible. Please be assured that we are prioritizing this matter and will keep you informed of any updates or developments as soon as they become available. Your understanding and cooperation during this time are greatly appreciated. Thank you once again for your patience.AML Compliance Department,Changelly.comNo real answers on questions (what is the expected timeframe, WHY is my transaction marked as suspicious?, etc). I am also curious if there actually is someone out there where the transaction was processed after being marked as suspicious.Nothing else I can do than trust that the compliance department of changelly releases my transaction whenever they are ready. If that ever will be the case, I will upgrade the review to 4 stars as in the past I have used them without problems. After several weeks, the XRP was refunded, so I updated the review. Although my XRP was refunded, I did not get any explanation, only a statement that my XRP address was on their blacklist from now on.
O
Otto
Trustpilot
N/A
Y
Yasbah Khamiss
Trustpilot
Wants morr ivestetste actieve around Ruilen/Chang opinions en ; more att buzzy on around
W
Wolf Reiner
Trustpilot
N/A
T
Trang N.
Trustpilot
Terrible experience. My legitimate funds have been held by Changelly over a month without any updates. I have reported my case to authorities and a law firm to help with the case.
N
Ness
Trustpilot
For the past few days they have been bombarding our website "Contact Us" address with unsolicited messages that are clogging up our email system and causing unnecessary work for staff. We are a small charity and don't know how to stop the contact without stopping genuine visitor enquiries reaching us!
В
Владимир Сикора
Trustpilot
Good quick service and support.
M
Matyas Barta
Trustpilot
Avoid at all cost!Their 0,5% transaction fee somehow increased 216 euro on a 1616 euro Ethereum/Gala swap via Ledger. Cs agent first denied that it was such an amount deducted,then I sent her a screenshot and miraculously she found it as well.Then I was told it wasn't them and have to check it with Ledger. I've done it with Ledger CS and turned out the fee was on Changelly side. Check them on Reddit forums and avoid them at all cost!
Частые вопросы

Как проверить обменник криптовалюты «Changelly» перед началом работы

Рекомендуем перед началом работы уточнить всю информацию, касающуюся правил и регламента обмена, а также политики AML/KYC на сайте обменника «Changelly». Важно заранее ознакомиться с требованиями к идентификации личности и возможными ограничениями при совершении сделок. Если у вас возникли вопросы по условиям и правилам обмена, вы можете уточнить их, связавшись с поддержкой «Changelly» через указанные контактные данные или воспользовавшись онлайн-виджетом на сайте.

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Что делать, если у меня возникли проблемы во время обмена на сайте «Changelly»?

Если у вас возникли проблемы во время обмена на сайте «Changelly», в первую очередь рекомендуется связаться с администрацией обменника. Используйте контактные данные, указанные на сайте, либо обратитесь через онлайн-виджет поддержки, который часто располагается в нижней части страницы.