Avis sur l'échangeur crypto Changelly

I made a swap, on a fluctuating quote. While I was doing it I was monitoring Uniswap, Change Hero and ChangeNOW. In those exchanges, the quote didn't change while I was doing the swap.When I received the token in my wallet the amount was different, it was less than the quote (even the one they show after the funds are received and the swap was done) In ChangeNOW they actually INCREASED the amount RIGHT AFTER changelly's system made the exchange. Suggestion: Better use another exchange

Your process is very easy to use on my iPhone. It is clear and quick. When I have talked with members of customer, they are professional and polite.

Scam never send to my wallets ... ask support more tickets x times avoid this sites not fiable

The easiest trusted solution for exchanging assets or currency.

I cannot stress this enough: avoid using Changelly at all costs. This platform has frozen over $25,000+ of my funds, and despite complying fully with their supposed AML/KYC requirements, I am stuck in an endless cycle of robotic email responses with no resolution in sight.After researching this issue further on Reddit, I discovered this is a well-documented scam tactic they use to trap customers. Changelly claims to freeze funds for “compliance reasons” but then holds them indefinitely, leaving you in a frustrating and unproductive email loop. This isn’t just my experience—it’s a common complaint among countless victims who have shared their stories online.I’ve already contacted a lawyer and am pursuing legal action for damages caused by this blatant misconduct. If you’re in the same situation, I highly recommend seeking legal advice as well. It’s clear that Changelly’s actions are not legitimate business practices but rather a calculated scheme to withhold customer funds.The financial harm this can cause is severe—particularly in the fast-moving crypto world, where having your assets locked for weeks or months can result in significant losses. Missing market opportunities or not being able to secure your funds when needed is devastating, and Changelly’s practices make this all too common.If you value your money, do not trust Changelly. I also implore anyone considering their platform to check Reddit and other forums, where you’ll find countless warnings from people who’ve been scammed the same way. Save yourself the trouble, and choose a more reputable service instead.Avoid Changelly at all costs!(Transaction ID 4tqfkt3jmjncyici)

EDIT: 17 DAYS BEFORE A REFUND-NO REASON FOR DELAY GIVEN OTHER THAN WE CAN AND DIDN'T WANT TO PROCESS IT SOONERI was a happy customer until now. Small transaction failed on their side- quick notification of the failure and I responded quickly with the refund address. No refund and delay responses/tactics when asking for status. No reason for a delay- it's under $100. Just process my refund and stop stalling. Finally received a reply after this complaint that says this can take up to 7 days to be processed. Now we're way past 7 days. Why no refund? I don't know- you'd think that would have been the first thing they said. Set proper expectations at the beginning and while I wouldn't have been happy I would have waited. They've already lost me as a customer due to HORRIBLE customer service experience and attitude. i AM SO THANKFUL THIS HAPPENED WITH A SMALL TRANSACTION AND NOT A LARGER ONE I HAD PLANNED FOR LATER.I hope others see this and AVOID them. There was absolutely no impetus or desire to provide a refund.RUN AWAY AND AVOID THEM AT ALL COSTS!!!

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Really great

Dont ever use that service.I used it for a while and was fine but on my last swap they decided to hold my funds until complete a kyc which is complete nonsense for a site like that. Basicly stole $100You got way better alternatives than this site for sure, please dont use it

This is one of the crypto companies you can actually trust . I send twice to the same address as my copy past didn't work well and they process my exchange manually fixing my mistake . If u think its common in crypto industry good luck ! Thank you Changelly !!! 5 stars !!!