Avis sur l'échangeur crypto Changelly

Easy to use and trustfull Best way to get Monero

Great service with great customer care, smooth crypto exchanging and overall reliable product. 👍

I am changing my review as I finally received the funds . Thank you.It was frustrating but blockchain is your friend if in doubt. It will help in providing info on any transaction.

100% Avoid. Lack of any realistic support. General lack of accountability and they spent my currency for me. Made two exchange requests early Friday morning, exchanges step was stuck pending until the night roughly 9 hrs and with no reasoning both transactions were marked as failed. Now there was a link that on the transaction history that says live support , However that does not work , (Tried Multiple Browsers ) After lodging a support ticket to esquire what the issue was , without response or permission , Instead of refunding the initial Crypto that was used the decided to re-instantiate the trade at a totally different price point more that 18hrs hours later. After all this ,My ticket was closed, without any response, and my transaction history on the account was removed. I have screen shots of every step. I have the block chain details for all transactions.

I am missing over 40% of my exchange. I switched btc to doge and ended up with only 60% of the promised exchange rate once the exchange was over. I had good experiences with them before even if I found the fee abit high everything worked. But this is a pure scam. I waited 2 hours for my funds and they kept all the winnings from that time. Avoid at any cost!Edit: despite their reply this has nothing to do with the instability of the crypto world. It's just pure scam if you oversell the amount of resources you can provide and then let the customer on the loosing end with no consequences for oneself. Look up similar experiences in reddit etc.

Changelly did it again! Successfully exchanged TRX to BTC in just a few minutes! Will continue using their quality service!

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Scammers. Keeping my crypto after a failed transaction.

They are thieves. Do not use. Tried to convert BTC to doje on 1/28. Waited 12 hours while it was “exchanging”. Then it said failed. Was lied to that doje was off the market (it was not, this was hours before that) now, 24 hours later I haven’t received my BTC back. Contacted them over 20 times. These people are thieves and will be contacting a lawyer if I don’t receive my money. Stay far away!!!!UPDATE to reply: cute one guys. I did try and initiate a refund ...4 days ago. Still have yet to be “updated” when I will get back my Refund Or when it’s coming or anything!!!. I have emailed so many times. Contacted support from app, Twitter , etc. for days I have not received a response. Zero. Please spare me with this joke of a response. 28th was days ago and you haven’t updated. A decent company would at least do that. Give me my money back now

I have a transaction that has been stuck on exchanging for a considerable amount of time, over an hour. This usually takes no more than five minutes. I have messaged the live chat to ask why it is taking so long but no one replies, despite all of my messages being marked as read shortly after I send them. I sent a chaser message to ask if someone could 'please reply' but again, the message around 5 minutes after it was sent was then marked as read and I still got no reply. I was just getting totally ignored by customer service and my transaction is still stuck on exchange. What am I meant to do when no one will reply to me? I can't even open a support ticket as that system keeps saying I've not entered a valid email address even though I have. This is terrible service from a company that is currently holding a significant amount of my money.Update: The transaction went through but Changelly still totally ignored the fact in their reply to this review that their staff read my messages and still ignored me. Shocking customer service experience, if you don't want customers to know they're being ignored then at least turn-off read receipts. No matter how busy you are, if you read a message, it only takes 5 seconds to say 'we're busy just now and will reply shortly'. Again, the messages were marked as read and you ignored them...