Avis sur l'échangeur crypto Changelly

changelly.com

Avis 3357

Avis collectés sur BestChange et Trustpilot.

M
Meghan
Trustpilot
They scammed me!!I needed to pay an urgent invoice and unfortunately used their website. My transaction was blocked because of their "AML/KYC" procedures. I contacted their support and they were literally making fun and threatening me. Do not ever use them if you're a business.
P
philipp
Trustpilot
Top Ding wollte ich mich auch Mal bedanken.
L
Lena
Trustpilot
N/A
Y
yanuar sandria
Trustpilot
saya ingin bergabung..dan bagaimana caranya?
B
Banele Matebese
Trustpilot
Slow services
J
J_stefansilva
Trustpilot
Do not use changelly this hong kong firm will destroy your life they will take your money citing aml/kyc then ignore all of your emails and say your case is indeed under investigation they scam users! I did a transaction using XRP which is a public blockchain. Changelly can verify my information is 2 minutes yet after submitting it 2 months later I am still being delayed.You all have been warned if you use this company say bye bye to your money you will regret it
L
Luis Armando Robledo Salazar
Trustpilot
N/A
R
RaiderMC
Trustpilot
legit. quickest i’ve used
B
Btc
Trustpilot
Pour l instant je n ai aucun reproches à faire à cette plateforme qui travaille avec TANGEM , mes achats USDC > Btc se sont bien déroulés .
S
Sirwan
Trustpilot
🚨🚨🚨19-02-2025: Changelly is now actively blocking customer complaints and avoiding any real response.🚨🚨🚨After over 10 weeks of waiting for my 1.057 BTC, Changelly has:❌ Ignored all requests for a concrete resolution timeline.❌ Refused to provide a valid reason for the delay.❌ 🚨🚨Now started blocking my emails, making direct communication impossible.🚨🚨❌ Prevented me from sending LinkedIn messages to their executives.I have fully complied with all KYC/AML requests since December 6, 2024, and despite my efforts to reach out, they are now actively cutting off all communication channels.🚨 If Changelly is a legitimate service, why would they block customers instead of resolving their cases? 🚨I am now escalating this issue with financial regulators (FCA, FinCEN, ECB, ACM) and will take legal action if Changelly continues to ignore their responsibilities.⚠ If you are experiencing similar issues, I encourage you to share your experience here. Transparency matters.🚨🚨🚨🚨Update 18-02-2025: 10+ weeks have passed, and Changelly is still refusing to provide a concrete update on my 1.057 BTC. 🚨Update:In response to Changelly’s reply to my previous review, I would like to add the following:After more than 10 weeks of waiting for the release of my 1.057 BTC, I received a standard response from Changelly without any specific information or timeline for resolution. Despite submitting all required KYC/AML documents on December 6, 2024, my funds remain frozen without clear explanation. Additionally, my emails to compliance are being ignored or blocked, making communication impossible.I urgently request Changelly to provide transparency and a direct solution to this ongoing issue.🚨 Update 13-02-2025: Still NO solution!Changelly has been holding my 1.057 BTC for over 10 weeks with no real updates. They ignore questions, provide no timeline, and just keep repeating that the “review is ongoing.”This is pure fraud! I have now filed formal complaints with regulators (FCA, FinCEN, etc.) and am considering legal action.Anyone considering Changelly: BE WARNED! They can freeze your funds without explanation and ignore you for months.@Changelly_team, this is your last chance to resolve this properly.#ChangellyScam #CryptoFraud #AMLReview #Bitcoin🚨 Changelly Freezes €105,000+ in BTC for 10+ Weeks – No Transparency, No Resolution! Stars:★☆☆☆☆ (1/5) Date of Experience: December 5, 2024 Review:On December 5, 2024, I attempted to exchange 1.057 BTC (~€105,000) via Changelly. After submitting all requested KYC documents (passport, proof of address, source of funds), my transaction was abruptly frozen for an "AML review." Since then: - 10+ weeks of delays – No updates, no timeline. - Generic responses – Every reply from Changelly is a copy-paste message with no concrete information. - Violation of their own policy – According to their AML/KYC policy, verification should occur "within a reasonable time." Ten weeks is anything but reasonable. What I’ve Tried:1. Submitted all documents (confirmed by Changelly on December 6, 2024). 2. Sent dozens of emails to compliance Changelly departement 3. Posted complaints on Reddit and Twitter (#ChangellyScam). 4. Sent a formal ultimatum demanding the release of my BTC (no response). Result:- My funds remain frozen. - Changelly ignores all serious inquiries. - No legal basis for this delay (no SAR/STR filed). Warning: If you’re considering using Changelly, be warned—they can freeze your funds for months without explanation. This is not an isolated incident; check other reviews and Reddit posts. Hashtags:#ChangellyScam #CryptoFraud #Bitcoin #AML #KYC
Questions fréquentes

Comment vérifier l'échangeur crypto «Changelly» avant de commencer à travailler

Nous vous recommandons de vérifier avant de commencer toutes les informations concernant les règles et règlements de l'échange, ainsi que la politique AML/KYC sur le site de l'échangeur «Changelly». Il est important de se familiariser à l'avance avec les exigences d'identification et les éventuelles restrictions lors des transactions. Si vous avez des questions sur les conditions et règles de l'échange, vous pouvez les clarifier en contactant le support de «Changelly» via les coordonnées indiquées ou en utilisant le widget en ligne sur le site.

Classement et avis sur l'échangeur crypto «Changelly»

Le classement de l'échangeur «Changelly» est basé sur les informations des utilisateurs et des sources vérifiées avec des avis. Sur notre site, vous pouvez consulter l'évaluation globale de la plateforme afin de vous faire votre propre opinion avant d'effectuer des transactions.

Que faire si j'ai des problèmes lors d'un échange sur le site «Changelly» ?

Si vous rencontrez des problèmes lors d'un échange sur le site «Changelly», il est recommandé de contacter en premier lieu l'administration de l'échangeur. Utilisez les coordonnées indiquées sur le site ou contactez-les via le widget de support en ligne, qui se trouve souvent en bas de page.